Reviews
Great customer service.
We had a great experience buying our Infiniti. Tim was super friendly, knowledgeable and personable. We’d recommend this dealer in a second to any anyone car shopping.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled your buying experience provided by Tim and team was great. Thank you for sharing your feedback with us and choosing us to earn your business. Enjoy your vehicle and Welcome to the Circle.
Enjoyable buying experience with no pressure
5 stars were given because from the moment I walked in to the moment I left with the car there was never a feeling of being pressured. Straight forward people that got me in the car I wanted. Extremely helpful and knowledgeable through the entire process. Keep up the great work over at H.E. Infiniti Definitely recommend visiting them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled you enjoyed the experience from the beginning to the final purchase. Thank you for choosing us to earn your business. The customer experience is our team's number 1 priority. Enjoy and Welcome to the Circle.
INFINITI in Hoffman Estates
I don't know why INFINITI wants to be in all caps. That's annoying. INFINITIs are very nice cars. There is no way I could justify spending that much money right now. The dealership was a nice place to visit.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your feedback and consideration to work with us. We appreciate the opportunity and look forward to working with you in the future. Thank you.
Great Experience
Took very good care of me and did everything they said (and more). Good experience. I’ll do biz with these guys again I’m sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback and choosing us earn your business. We are thrilled you enjoyed working with our team on your vehicle purchase. Congratulations on your purchase and Welcome to the Circle.
Great customer service
I connected with Chad through the Costco auto program. He was helpful with explaining the program and made it very easy for me to do a test drive, gather information and be out in an hour before deciding to come back and buy. When I bought a week later Chad went over all of the vehicle features and made me feel comfortable in my new vehicle. The whole dealership was friendly, knowledgeable, and made the process easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled you enjoyed your car buying experience working with Chad and the assistance he provided you. Thank you for taking the time to share your feedback with us. Congratulations on the purchase of your new vehicle. Enjoy and Welcome to the Circle.
Q50 Red Sport 400
I was able to locate vehicle through cars.com app. I got in touch with Tony regarding a used certified vehicle. I asked him to send me a document with all the numbers including trade, monthly payment, taxes, ect which he did. The vehicle was priced significantly less than other vehicles with same specs. I traveled to dealership from Buffalo NY. I was worried that the dealership might not honer our agreement that had been made over the phone. I would have walked if there was any shady moves made by tony/dealership. It would have been a waste of a day and gasoline. Everything was in order. I was able to get a great vehicle for a great price. Very pleased with the experience. I would highly recommend doing business with this dealership/Tony. Infiniti is a great product!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on the purchase of our Q50 red sport 400! We are thrilled you enjoyed the buying experience provided by Tony. We take great pride in our handling of out of state deals providing upfront and transparent communications. It is always a pleasure to know our out of state customers are happy with the experience from beginning to end as yourself. Enjoy and Welcome to the Circle.
Freindly & Professional
Joel had a cobination of professionalism and personal attention as he worked with us to explain and demonstrate all the features of our new QX50. He obviously was very knowledgeable about the car and features and came accross as focused and interested in our needs. Great experience. I wiould certainly go back to Joel.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on the purchase of your QX50! Thank you for sharing your feedback with us. We are thrilled you enjoyed working with Joel and the assistance he provided. Thank you choosing us to earn your business. Welcome to the Circle.
No pressure sales
Very enjoyable buying experience! We were informed of all of our options by their best salesman Tony! No pressure to buy no pushy sales people at this dealership. Finance department was a pleasure to deal with thanks to Amin We will be certainly visiting them again for our next car when needed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled you enjoyed working with Tony and the assistance he provided you. Thank you for taking the time to share your feedback with us. Congratulations on your purchase with us. Welcome to the Circle.
Great customer service!
Great team, went above and beyond to find me the right vehicle and color, I will definitely keep them in mind for future vehicle purchases
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled you enjoyed your experience working with Daniel and team. Thank you for taking the time to share your feedback with us. Congrats on finding the right vehicle for you! Welcome to the Circle.
It was easy to get the car I wanted.
The staff here is easy to work with and help you get what you're looking for. I wanted to add a saftey feature to my car and they are working with me to get that done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on the purchase of your vehicle. Thank you for choosing us and taking the time to share your feedback with us. Enjoy and Welcome to the Circle.