Reviews
Excellent salesman
Salesman was awesome. Didn’t make me wait long while I was looking around. Showed me all the features on the car after I purchased my Q50
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled that your experience with Dodie earned him a 5 star rating. Thank you for taking the time to share your experience with us. Enjoy your Q50 and Welcome to the Circle.
Infiniti QX30 purchase
Excellent service and hospitality given personally by Amin. When it came to finalizing the financial process of our vehicle purchase, we were met with exceptional integrity by Amin. Most importantly, he was able to answer all of our questions regarding warranty coverage options for our new lease. We look forward to our relationship with the Infiniti MW family for many years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled that your experience with Amin earned a 5 star rating. We strive to be the best in the car buying experience. Enjoy your QX30 and we look forward to working with you again. Thank for choosing us to earn your business. Welcome to the Circle.
Great overall experience!
This was my second Infiniti purchase within 2 months. George and Amin were great once again. Their professionalism and attention to detail are above and beyond and make the car buying experience easy and expedited. Our most recent purchase was for the QX60 for my wife. With our busy schedules we just did not have time to actually come to the dealership to test drive any of them. I notified George Solayman and he instantly brought a car to our home for my wife to see. Now that's customer service! The next day I picked the car up and finished the paperwork. I would highly recommend this dealership to anyone in the car buying market.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you John for sharing your experience with us. We are thrilled that George and Amin delivered a car buying experience that earned 5 stars! Thank you for choosing us for your vehicle needs. George strive to exceed the customer's expectations and help create a memorable experience. Thank you for being a part of our circle.
Great customer service!
This was my second Infiniti purchase within 2 months. George and Amin were great once again. Their professionalism and attention to detail are above and beyond and make the car buying experience easy and expedited. Our most recent purchase was for the QX60 for my wife. With our busy schedules we just did not have time to actually come to the dealership to test drive any of them. I notified George Solayman and he instantly brought a car to our home for my wife to see. Now that's customer service! The next day I picked the car up and finished the paperwork. I would highly recommend this dealership to anyone in the car buying market.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled that you choose George, Amin and the INFINITI team to earn your business once more. We strive to exceed the customers expectations and deliver and enjoyable experience. George strive to be the best in delivering great experiencing and it would seem he achieved that with you. Enjoy the vehicle and we at happy to have you as part of our circle.
Nice place and service
Very satisfied with this place and employees. Special thanks to Dodie who helped me to find the best car in my life. Oleh Smal Q50 Red Sport
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Oleh for sharing your experience with Dodie and team. We hope you are enjoying your Q50 dream car! We are thrilled your experience with us earn us a 5 star rating. Thank you and Welcome to the Circle.
Very good personality and service
Even if you think you not be cualifide for the loan they will make it posible good people good service ill recomend anyone to visit the dealer infinity of hoff state
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled that we were able to assist you in getting the vehicle you wanted. Our INFINFITI team appreciates you sharing your experience with them and for the 5 star rating. Welcome to the Circle,
10 star ⭐️
Mike in finance made this deal streamline and worry free. He helped from the very beginning when I was with my salesman Joel. I usually dread seeing the finance manager but by the end of the deal we were laughing and having a great time. I will recommend infiniti of Hoffman to everyone!! Thanks mike and Joel!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled we exceeded your expectations and delivered a enjoyable and fun car buying experience. Thank you for choosing us to earn your business and for the 5 star rating. Enjoy your vehicle and Welcome to the Circle.
Great car buying experience
Dan was an awesome sales person who had a great sense of humor. Over 3 hours of purchase time, I had so much fun test driving cars and talking to Dan for questions. General Manager, Sales Manager, and FI Manager were also great and helped me to get the maximum discounts and fastest purchase process. Highly recommend to everyone!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing you experience with us and the acknowledgment of our INFINITI team. We are thrilled the car buying experience you had earned us a 5 star rating. Thank you for choosing us to earn you business.
Pleasant buying experience
I worked with sales man Walt Watts to buy a used premium car from this dealership. I've been doing needed research to pick my car of choice from quite few months. Time has come and on line inventory checks showed me this dealer has got the car with good mileage and perfectly matching price tag. I tried to match around and definitely sticker price surely tempted to visit the place and car. As I already researched the car, all I needed to understand is credibility of the dealer. For whatsoever reasons, and on the surface reviews I'm sure have good impression to visit the dealer and so the car. My working with Walt Watts of Sales department has been exceptional as there is no wait time and no slack time in dealing for what I want. He had to deal other customers on the side due to rush hour but he could multi task and efficiently served me as well. He gave needful information as quickly as he can and transaction will be some thing I can cherish along with car I bought. This review will not be complete if I don't mention about Manager Rick Ayesh. Rick Ayesh greeted me nice, emailed me and called me in the shorter time to make the connection (of course as sellers). He rightfully suggested ("Not Forced" "Not Tempted") that the people buy car here from other locations outside IL as well and practically it won't make any difference as long as they clear the inventory. I'm being practical about the car of choice and definitely requested for two days time to come to final decision and I stick to my time line. I'm glad about the car and dealer and my no-hassle buying experience as well. I wish dealer the best for their business while selfishly wishing me good luck on my preferred car as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us. We are thrilled that our team provided a car buying experience that earn a 5 star rating. Walter Watts strive to be the best in providing a great experience for his customers. We wish you many happy miles in your vehicle and welcome to the circle.
Attentive, Caring, Helpful Experience!
I am giving Hoffman Estates Infiniti & Atanas a five-star rating for their above & beyond service! Emails were answered very quickly & knowledgeably by Atanas. This dealer & the staff has every reason to have five stars! I was very pleased with all the people I dealt with in the long distance communications. Highly recommend to anyone searching for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled that the INFINITI Hoffman Estates team and Atanas exceeded your expectations on delivering an attentive, caring and helpful experience. We strive to be the best in customer experiences. Thank you for sharing your experience and giving us a 5 star rating. Thank for choosing us and Welcome the the Circle.
