Reviews
Buying made easy
Ask for Atanas. He is a Great salesman. No pressure, great follow up, made the buying process easy. I would recommend Motorworks and their employees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad to hear your buying experience was pressure-free. Welcome to the circle!
Thank you for the 5-star review! We were so happy to hear about your experience with us and Atanas Petrov. Welcome to the Circle.
Great Car At A Great Price
I found a great Jeep at a great price. I was looking for a Jeep Grand Cherokee with HEMI and found the one I wanted out of state at Infiniti Motor Werks OF Hoffman Estates. I was a little nervous about an out of state deal but Rick Ayash took care of everything and I'm loving my purchase. Thanks Rick!!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are happy to hear that you have found a great vehicle with us, and that your out of state purchase went smoothly. Welcome to the circle.
Quick and Convenient
I was in the market for a different car and worked with Atanas to get as much information about it via email as I could and he was very helpful in doing that. He wasn't pushy like a lot of salespeople I've dealt with and made the actual purchase of the vehicle fairly quickly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are glad to hear your experience with Atanas went well. Welcome to the circle.
Highly efficient, great experience
This was my third vehicle purchase and I was very happy with it as a whole. From the first time I met with Atanas, to wrapping up the finances with Michael, the experience was streamlined and top notch. The first time I came to see the car, it was detailed and waiting in a garage for me, with only a slight delay to get my drivers license. A very laid back and non-pressured buying experience. Once I decided to make the deal with Atanas, we were immediately brought together with Rick to iron out the final details, and then whisked away to finish it off with Michael. The entire process is quick and easy, while still being incredibly thorough, detailed, and customer-oriented. When I decide to replace this car, I will absolutely go to this dealership and would recommend it to any family member or close friend that is in the market for a vehicle. 10/10, will buy again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are glad to hear you had a pleasant experience with us. Congrats on the purchase & Welcome to the circle.
purchase of my 2016 Infiniti QX60
The experience was amazing. Dodie made us feel so comfortable and confident in our purchase. His follow up with our purchase had been great! Dodie has made sure we are aware of all the apps and resources to ensure we get the mist out of our new vehicle. We would highly recommend the dealership and more so, Dodie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are glad you had a great experience with Dodie. Welcome to the circle!
Great experiance
I was shopping around for a used car and the salesman Atanas really helped me out purchase my dream car. One of the most laidback car shopping experiences ever
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are glad Atanas made your car buying experience great! Welcome to the circle.
Excellent
I highly recommend this dealership and especially Walt who was a pleasure to work with. He was very knowledgeable, easygoing, and accommodating during the whole process. He helped me choose my vehicle and made the whole car buying process easy. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are glad to hear you enjoyed your experience with us. Welcome to the circle.
Average at Best
I took the train from Michigan to the dealership outside of Chicago for a 1:00 scheduled appointment. My plan was to test drive the vehicle and if I loved it to drive it home to Michigan. Loved the car, had a few questions which were addressed by the GM. Agreed to purchase the vehicle and waited over 2 hours to get the paper work processed on a cash deal. The actual process only took 10 minutes, the wait was 2 hours to get in to see the right guy. We did not drive off the lot until after 6:00pm. While I love the car, I would have to rate my overall experience as below average. I would expect more from a luxury car dealership.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review. We are glad to hear you love your new vehicle. If there is anything we can do, please email us at reviews@motorwerks.com.
Best Customer Service
I recently got Infinity QX60 from this dealership. Daniel helped me in selecting the best car according to my needs. Daniel is very knowledgable, professional and patient. I took test drive on 3 different cars. He explained me all the features in all these cars. Even after purchasing this car He has called me few times to make sure Car is running smooth and if I have any questions. I highly recommend everyone who is looking to buy a car from this dealership to ask for Daniel Tucker.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are glad to hear you had a great experience with Daniel! Welcome to the circle.
Excellent customer service
Daniel is nice and helpful and was very patient He helped us test drive 4 vehicles and explained all the features , Daniel was also very knowledgeable about the features of the vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! Welcome to the circle.