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Performance Ford

(56 reviews)
Visit Performance Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday 9:00am–9:00pm Closed
New (877) 376-4173 (877) 376-4173
Used (855) 576-5405 (855) 576-5405
Service (877) 376-9131 (877) 376-9131

Reviews

(56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Ford from DealerRater.

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Service

Anthony was a huge help! He even found a problem that I was not aware of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Trudy, we are happy we could make your experience a positive one! Thanks again for your business! Take care!

Performance Ford Amazing experience

Fast, friendly, efficient service, and knowledgable staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Great experience

We would like to thank Sam and his team at Performance Ford in West Covina. We had a great car buying experience after several bad ones. Sam went above and beyond to help us with the right car at the right price. We are so happy with our purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amos Family, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

Jorge Alba

Horrible experience, I've felt like I got ripped off. I have a due bill for a mirror and leather seats that was supposed to be done on Monday, July 27th and today is July 31st and I still haven't got a phone call from them. I would never do business with them again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jorge Alba, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Performance Ford. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (626) 709-3558 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care. -Ashley Hernandez, Customer Relations Manager

Great experience buying my car here!

So happy with my new car! I was able to get a great deal with a payment within the budget i was looking for. Thank you for the team at Performance Ford! They took care of making sure i got the car I loved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Karina P, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Great Service

Love the Service. Love my new truck! They have some cool custom concepts. This is my new shop for all my vehicles! Thanks again team Performance Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joey, thank you for leaving such a great review and high star rating. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!