Performance Ford

Great experience everyone is friendly went the extra mile to help me finance the perfect car to meet my needs.If your looking for a deal on a new or used car come down to West Covina Ford.

As a teacher and a military veteran, I will make sure to warn about this place. Was planning on buying a used Tundra from them today. The dealership was dishonest about the 4,000 dollar add-ons. I would have purchased if they just simply honored their price. They absolutely could be removed however the dealer said Lo-Jack can't be removed....hummm....that's an absolute lie. It was from there that they tried to sell based on a lies. My recommendation is stay away from dealers like this that are taking advantage of people in these uncertain times for pure greed. Buyer beware, bait and switch. Stereotypical sleazy car dealership.

As a teacher and a military veteran, I will make sure to warn about this place. Was planning on buying a used Tundra from them today. The dealership was dishonest about the 4,000 dollar add-ons. I would have purchased if they just simply honored their price. They absolutely could be removed however the dealer said Lo-Jack can't be removed....hummm....that's an absolute lie. It was from there that they tried to sell based on a lies. My recommendation is stay away from dealers like this that are taking advantage of people in these uncertain times for pure greed. Buyer beware, bait and switch. Stereotypical sleazy car dealership.

Worst dealer ever Almost 30 going past due on my trade I can possibly get 30 days past due on my credit report! I have made several attempts to get this corrected with them and all I get is the run around, They have been tell me fo the last two weeks the pay of was made but I have checked with Ally and it hasn't. Now I'm going to have to get an attorney involved! And Ally will probably never give me a loan again due to this dealership. They suck big time!!! Clyde D. I'm going to put this on every review I can. Plenty of Ford dealers out there but this isn't the one!! Don't ever write a review on a dealer when they send you emails wait until all your stuff is correct at least A Month maybe even two.

Worst dealer ever Almost 30 days going past due on my trade I can possibly get 30 days past due on my credit report! I have made several attempts to get this corrected with them and all I get is the run around, They have been tell me fo the last two weeks the pay of was made but I have checked with Ally and it hasn't. Now I'm going to have to get an attorney involved! And Ally will probably never give me a loan again due to this dealership. They suck big time!!! Clyde D. I'm going to put this on every review I can. Plenty of Ford dealers out there but this isn't the one!! Don't ever write a review on a dealer when they send you emails wait until all your stuff is correct at least A Month maybe even two.

I don’t know where to start. Not only did my transmission take a dump a week after my purchase, it’s been in the service dept for month. I’ve left messages, numerous text and 1 call back after going there in person. You can’t speak to a manager, your salesman could care less. I sincerely regret giving them my business.

I bought a suburban here which online it was a great deal but as soon as you go into the dealership, they automatically add $4000 on top of that price with 2 bogus fees that they say they disclose in fine print. Well come to find out this is their selling strategy. They pull people in with a low amount then as your going over the final price they add all these fees. Once we get the car, it’s dirty! The people didn’t even clean the car right. As we are driving away, we notice that they put less than a half of a tank of gas in it after they said they would fill it up. Just stay away! There are so many other car places that are better. This is by far the worst car dealership I have ever been to. Update! A day after leaving the 100% honest review, two of the sales managers called my husband harassing us and asking to take down the review and bring the car back. This dealership is beyond the worst imaginable place. I will be contacting Fords corporate office.

I have bought over 10 cars in my life including 4 Ford's. This is by far the WORST dealership/buying experience I've ever had. They lie, manipulate and falsely advertise. Dealership has a huge markup which they don't tell you about or show you until you are in the process of purchasing. They advertise the car online for $46,000 and then when they quote it's $62,000. Even the sales manager Zaid said that's what they do. It's manipulating and wrong. Huge waste of time and disgusting people to deal with.

Markup! Cannot believe a $24,000 car is marked up to $34,000! I am ready to buy! Not sit here and have them tell me make me an offer. Why would I pay over msrp especially 10 grand over even 2 grand over. Cars depreciate, they don't increase in price. Disappointed, Ford needs to step in

Worst experience ever. I will not go there, nor call them again. Especially Manny who is in charge of ordering new vehicles. After 10 calls, I finally get to talk to him and he lied to me. When I called Ford’s marketing office to check on my order of Maverick, the order wasn’t there. They patched me to him, and he was so nice to me and wanted to take care of my order. However, as soon as the Ford’s main office person left the call, he “acted” nice, but did the ordering without asking all the details. I don’t trust this guy or this dealership. He kept emphasizing that the car will cost more when it arrives. They really should fire Manny or they will keep loosing customers for sure. I wasted almost 2 months working with this dealership that did not return any of my calls, lied, and treated me like garbage.