Reviews
Easy negotiations, Fast when i got to the dealership.
Easy negotiations, Fast when i got to the dealership. great staff. Offered me drinks and food
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your compliments and kind words mean so much to us and our team, Ken! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Regards, Lithia Chrysler Dodge Jeep Ram Team
Mckayla the service writer was great.
Mckayla the service writer was great. Liz the tech was fantastic. Educated, knowledgeable. They took great care of me and my vehicle. With updates along the way answering all my questions. I could not recommend any higher. Thank you Liz
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review and shout-outs for both Mckayla and Liz! We really appreciate your business, Matt. Regards, Lithia Chrysler Dodge Jeep Ram Team
Great selection and a team willing to find the right
Great selection and a team willing to find the right vehicle for our family's needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, TJ. Regards, Lithia Chrysler Dodge Jeep Ram Team
Ethan in the service department has a great personality.
Ethan in the service department has a great personality. He shows patience with me every time I come in and knows what he is doing. His team is very helpful when I have questions. They are all great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jennifer, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lithia Chrysler Dodge Jeep Ram of Bend. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, Lithia Chrysler Dodge Jeep Ram Team
Ethan in the service department is always friendly and
Ethan in the service department is always friendly and helpful. He's a rock star!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you for letting others know about your experience working with Ethan, Kelli! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Lithia Chrysler Dodge Jeep Ram Team
We are repeat customers here and just love how we are
We are repeat customers here and just love how we are treated. Sean, Shannon and Chris have helped up countless times with getting us approved and we always leave satisfied!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Carlos. Regards, Lithia Chrysler Dodge Jeep Ram Team
Friendly and helpful sales and finance staff, working
Friendly and helpful sales and finance staff, working quickly to get us through the process in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kyle, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lithia Chrysler Dodge Jeep Ram of Bend. Please feel free to contact us if you have any questions on your new purchase. Regards, Lithia Chrysler Dodge Jeep Ram Team
I live in Grants Pass and travel with my job.
I live in Grants Pass and travel with my job. I happen to be working in Bend. This recent artic blast in mid January brought extreme cold weather and snow and ice to the area. Quentin checked my truck. Apparently my 4x4 failed to operate properly. After a diagnostic was done, he found that my transfer case had been leaking fluid. I told him about my traveling for work and how crucial I needed my truck. The roads were still too bad to drive without 4x4. He bumped my truck ahead of other repairs. Quentin is a god send! He helped me get back on the road. Now I know that I will be safe on the road again. Thank you, Quentin!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sanyaa, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lithia Chrysler Dodge Jeep Ram of Bend. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, Lithia Chrysler Dodge Jeep Ram Team
Zack was informative, accurate, timely and friendly
Zack was informative, accurate, timely and friendly overall. Great service call. Would recommend the department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you for letting others know about your experience working with Zack! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Lithia Chrysler Dodge Jeep Ram Team
Quentin did a great job of keeping us apprised of our
Quentin did a great job of keeping us apprised of our service work along the way. The new waiting area is very nice and comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It’s great to know that Quentin provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Lithia Chrysler Dodge Jeep Ram Team