Reviews
Napleton Buick GMC was a great dealership.
Napleton Buick GMC was a great dealership. Helped me out with my car without issue!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that our team made your Napleton Buick GMC Crystal Lake experience seamless! Safe travels, Alyssa!
I called for an appointment for an oil change and they
I called for an appointment for an oil change and they got me in right away..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much, Nate. We look forward to your next visit to Napleton Buick GMC Crystal Lake!
Our salesman Ryan English was amazing.
Our salesman Ryan English was amazing. He met all our expectations in finding the right car for us. Did great job teaching us how to use all the new car features. What we did not like is how long it took to close the deal after we agreed to terms
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rich, we're delighted to hear that Ryan met your expectations at Napleton Buick GMC Crystal Lake and helped you find the right car. We appreciate your feedback on the closing process and will work on improving it for future visits. Enjoy all those new features!
Everything was handled to my satisfaction and the service
Everything was handled to my satisfaction and the service agent made the entire experience hassle free.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, we're delighted to hear that your experience was hassle-free at Napleton Buick GMC Crystal Lake. Thank you for sharing your satisfaction with us!
I came and get my car I was in and out thanks to the
I came and get my car I was in and out thanks to the Nice Gentleman’s that helped me which was Christian Darien and Freddi
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Christian, Darien, and Freddi made your visit quick and efficient at Napleton Buick GMC Crystal Lake. Thank you for sharing your experience with us!
I worked with Nick in sales and Erick the finance
I worked with Nick in sales and Erick the finance manager. What an amazing, seamless and smooth experience I had purchasing my car. I will definitely be referring people to this dealership and specifically to both Nick and Erick. They are wonderful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fatima, thank you for sharing your experience with Nick and Erick at Napleton Buick GMC Crystal Lake! We're delighted to hear that everything went smoothly. We appreciate the referrals and look forward to serving you again in the future!
Great people.
Great people. Great service. Highly recommend Erick and team. They will give you a solid deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you had a pleasant experience with our team. Thank you for the recommendation and support of Napleton Buick GMC Crystal Lake.
I recently bought a car from Napelton in Crystal Lake.
I recently bought a car from Napelton in Crystal Lake. I had a Great Experience Thanks to Ryan and team Napelton. I would definitely recommend them.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Friendly, professional service that is very, very
Friendly, professional service that is very, very reasonably priced. They also have a nice customer waiting area with popcorn, choice of coffee, comfortable couches and a TV.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic experience!
Fantastic experience!!! Michael Bell took such good care of me. He is the best ever!!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car