Reviews
Napleton was great and good to work with.
Napleton was great and good to work with. Received a fair price and no pressure for anything else. Would buy again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people and easy to work with.
Great people and easy to work with. Happy with purchase. I will buy from again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike Bell did a wonderful job in presenting all the
Mike Bell did a wonderful job in presenting all the options available. He made the experience very easy and pleasurable. Great employee!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience buying my new truck from Napleton in
Great experience buying my new truck from Napleton in Crystal Lake. Mike Bell did a great job and he was very honest and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From start to finish, the entire staff made sure the
From start to finish, the entire staff made sure the buying process was as seamless as possible. I went in knowing what I wanted and left with exactly that and then some! Ryan was great and definitely took the time to ensure the car I chose was exactly what I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
In and out quick service, The help from Samara , Erick
In and out quick service, The help from Samara , Erick and Mike was excellent, definitely recommend this dealer to purchase your first, second or third car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike bell was a great salesman.
Mike bell was a great salesman. Helped me every step of the way. And made the process very easy to buy a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Internet experience was terrible sales manager was very
Internet experience was terrible sales manager was very rude never called me back terrible time glad I never drove too dealership
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Dave, Your feedback is very important to us, as customer satisfaction is our top priority. We would like to speak with you about the level of customer care you received from our Sales Team. Please send us an email with your contact information so we may discuss this in greater detail. Thank you, Napleton Buick GMC Crystal Lake crystallakefeedback@napleton.autos
I had a wonderful experience purchasing my car here.
I had a wonderful experience purchasing my car here. Professional and helpful all the way through. They listened to what we asked for, explained what we may not have known and got us out of there quickly. They also welcomed our dog along for the ride. Yay!! Great team to purchase an automobile from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HIGHLY RECOMMEND!
HIGHLY RECOMMEND! The used car manager, Finance Manager, and salesman Ryan English! They are very knowledgeable, friendly, understanding, and extremely helpful! Recommend to everyone!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car