Napleton Buick GMC

I can’t recommend Napleton Buick GMC of Crystal Lake enough. They were a true partner throughout the entire new vehicle purchase process. They set a high standard that all car buyers should expect. This was truly the best new vehicle purchase experience ever.

Turn around time to get appointment is very good!! Only coffee/tea available in waiting room. They need to have water available, too.

Very pleased with the service in this service department. Very friendly and knowledgeable staff. Thank you.

Knowledgeable people who are very friendly. I would recommend to anyone to go there. Thanks

Pleasure to work with, service, sales and parts. Deal went smooth trade and purchase all form in a few hours.

Quality work - work done as promised.. Great system to keep you updated as work is being done.

Very courteous, prompt and efficient, beginning with making appointment and customer service. Car was cleaned inside and out.

Was pleased with the customer service & the time frame the work got done in. Free car wash was a plus.

Finds issues and doesn’t fix them if it does suit them. Told me won’t cause issues but didn’t have the issue when it was purchased.

Schaumburg gmc tried to fix problem within 3 days problem comes back tried 2 or 3 times to fix .take in to crystal lake gmc found problem right away and fixed it