Skip to main content

Performance Buick GMC

(1,607 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

I am very satisfied with the service provided by Norman,

I am very satisfied with the service provided by Norman, highly recommend them to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're thrilled to hear that Norman provided you with such efficient and excellent service. We look forward to assisting you again in the future!

The service on my new 2025 Yukon was fast and easy, John

The service on my new 2025 Yukon was fast and easy, John Barker explained everything and the vehicle was completed on time as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Pat, for sharing your experience with us! We're thrilled to hear that John provided you with such efficient and excellent service. We look forward to assisting you again in the future!

Quick, professional and easy to work with team.

Quick, professional and easy to work with team. Were helpful and informative for my work and other options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Had a great initial experience but prior to leaving as

Had a great initial experience but prior to leaving as the dealer put my temp plates on, deep scratches were noticed on a brand new vehicle. It appeared they had been tried to be covered up already, it worked for the bumper for a bit. Just received my car back today and noticed the bumper, which wasn’t noticed at first bc they tried to cover it all up already wasn’t fixed. I thought they’d see it and notice it was inline with all the other damage already done but nope. Sadly, I didn’t pay attention until I got home. I had a great experience with, Gerardo, my salesman, he was frustrated about the I itial damage as well, I’m sure he wouldn’t be happy if he knew about what was later discovered I will recommend Gerardo to anyone and say FULLY, FULLY inspect any car bought from here prior to leaving the lot and pointing all problems out. Other thing upon receipt was the towi hitch or something in the front, the cover pops out. I was told nothing they can do bc it appears to not be broken, just pops out. What??!?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gave a great deal and the salesman, manager, and finance

Gave a great deal and the salesman, manager, and finance guy all are great when it comes to the sale and collecting money but then lied about how long it would take to put the factory items. They claimed and we discussed, two separate weeks. Three items total, Two of the items begin easier and other one alittle more difficult. I ask service for help they referred me to sales.i asked service on the day of drop off to confirm the factory items ordered. They said they cannot confirm. I call sales they dodge me. Sales said it would take 2 sets of 3 days. We are way past that. Also, how in do you sell a 3/4 ton truck and not rent out or loaner an equal. Especially if it’s a commercial account. I was going to refer to my buddy’s and fellow contractors but that ship sailed. Can’t wait to see how long this is going to take. Don’t lie about how long things will take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John was fantastic with the service of my gmc pickup.

John was fantastic with the service of my gmc pickup. He went above and beyond to take care of the situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're thrilled to hear that John provided you with such efficient and excellent service. We look forward to assisting you again in the future!

Wilberto Lopez, the sales rep who assisted me was

Wilberto Lopez, the sales rep who assisted me was outstanding. I would 100% buy another car from him personally and recommend family and friends to him. Thanks Wil! Ron

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Wilberto. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

Wilberto Lopez , sales rep was outstanding.

Wilberto Lopez , sales rep was outstanding. I would 100% buy another vehicle from him personally again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Wilberto. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

John was very helpful getting me the parts I needed

John was very helpful getting me the parts I needed quickly and at a good price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with John. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

Came in with an issue and it was quickly taken care,

Came in with an issue and it was quickly taken care, thank you John for you great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Annabelle, for sharing your experience with us! We're thrilled to hear that John provided you with such efficient and excellent service. We look forward to assisting you again in the future!