Skip to main content

Performance Buick GMC

(1,607 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent service from John getting my vehicle ready on

Excellent service from John getting my vehicle ready on time for my vacation… staff and scheduling was also great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with John and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

John worked to make sure that I knew everything about why

John worked to make sure that I knew everything about why certain work was proposed, and recommended upgrading to GM (vs AC Delco), presenting and comparing pricing of both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Neal, for the great review. It is our pleasure to hear about your positive experience with John and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Went to pick up my plates.

Went to pick up my plates. Wilberto, the salesman promptly met me and installed the plates himself. I'm very satisfied with the way Wilberto treated me. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're thrilled to hear that Wilberto provided you with such efficient and excellent service. We look forward to assisting you again in the future!

John and the team did an excellent job with our GMC Yukon

John and the team did an excellent job with our GMC Yukon XL - it was ready as promised and all cleaned up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized John and the rest of our team’s helpfulness and commitment to excellence. We wish you many safe journeys!

I had an excellent experience bringing my car in to

I had an excellent experience bringing my car in to Performance Buick GMC in Cedar Knolls for service. Great job, great staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Donna, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

7:30 am appointment for oil change, arrived early, wasn’t

7:30 am appointment for oil change, arrived early, wasn’t let in till 7:30, ok service hours start at this time, 2 1/2 hours waited for just an oil change, thought this was a little too long

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Will is amazing and very professional.

Will is amazing and very professional. Highly recommended. The manager was also very efficient and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Will. We appreciate your business and wish you many safe miles in your new GMC!

John was very helpful in describing to me and walking

John was very helpful in describing to me and walking through all of the options for work to be completed on our vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized John’s helpfulness and commitment to excellence. We wish you many safe journeys!

the guys did what they could for me - this 6.

the guys did what they could for me - this 6.2L recall is No Good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. We are sorry to hear that the recall is no good but happy to hear that our service team was able to help you and do what they could. Please drive safely and come back to see us again in the future!

Exceptional service from Eddie.

Exceptional service from Eddie. Thank you Performance for your attention to get my truck serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Tristan, for sharing your experience with us! We're thrilled to hear that Eddie provided you with such efficient and excellent service. We look forward to assisting you again in the future!