Reviews
I’m always skeptical about dealerships.
I’m always skeptical about dealerships. But Robert Brogden’s came through! They have earned my repeat business. I bought a 2015 Yukon from them. It had an issue with the driver assist seat option. Also when we left we found that the rear entertainment didn’t work. I called them and they said they would have their service department look at it. They replaced the entertainment center and fixed the seat at absolutely no charge. Thanks Robert Brogden’s!!! I’ll be back!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We truly appreciate your trust in Robert Brogden's Hays GMC and are thrilled to hear that you’re satisfied with your experience, especially with your 2015 Yukon. Our team is always here to ensure everything is working perfectly for our customers. We look forward to seeing you again soon! Thank you for choosing us! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
I appreciate Curtis helping me over the years.
I appreciate Curtis helping me over the years. He is one reason I stick to Brogden's.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your loyalty to Robert Brogden's Hays GMC. It's great to hear that Curtis has made such a positive impact on your experience with us. We look forward to continuing to serve you in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com
Worked with Cade Gerhard, extremely polite and helpful.
Worked with Cade Gerhard, extremely polite and helpful. Made sure to do one final cleaning on the vehicle and top it off with fuel.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that Cade provided you with polite and helpful service at Robert Brogden's Hays GMC. It's great to know that he went the extra mile by prepping your vehicle for you. We appreciate your feedback and look forward to welcoming you back soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
The Service Manager (Scott) was very helpful and through.
The Service Manager (Scott) was very helpful and through. The repairs on the taillight, oil change and rotation of the tires took far less time than I expected. I would grade the service manage (Scott) and the staff who worked on the vehicle with a grade of A+. The experience could not have been better.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Steven, for your wonderful review! We're thrilled to hear that Scott, our Service Manager, was so helpful and that your repairs were completed efficiently. Your A+ grade for our team truly brightens our day! We appreciate your kind words and look forward to assisting you again at Robert Brogden's Hays GMC. Safe travels! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com
Listening to your needs or wants and trying to find the
Listening to your needs or wants and trying to find the best fit for you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! We're thrilled to hear that you felt we listened to your needs and worked to find the best fit for you at Robert Brogden's Hays GMC. We strive to provide personalized service and appreciate your feedback. We hope to see you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
The sales department was not pushy and worked for me.
The sales department was not pushy and worked for me. The service department was very accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our sales and service departments at Robert Brogden's Hays GMC. Our team strives to provide a comfortable environment for our customers, and it’s great to know that we met your needs. We appreciate your feedback and hope to see you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
Curtis has always been great to work with also he works a
Curtis has always been great to work with also he works a person in as soon as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, John! We're thrilled to hear that Curtis provided you with excellent service and was able to accommodate you promptly. At Robert Brogden's Hays GMC, we strive to ensure our customers have a great experience. We look forward to serving you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
Salesman was super easy to work with, we quickly came to
Salesman was super easy to work with, we quickly came to an agreement. All the staff were friendly and worked to get me in and out fast regarding the paperwork side of things
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that you found our salesman easy to work with and that our team at Robert Brogden's Hays GMC was able to get you through the paperwork quickly. We strive to provide a friendly and efficient experience for all our customers. We hope to see you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
The dealership had lots of pickups to choose from and
The dealership had lots of pickups to choose from and knowledge of the pickup and they were easy to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're thrilled to hear that you found our selection of pickups extensive and that our team was knowledgeable and easy to deal with. We appreciate you choosing Robert Brogden's Hays GMC and look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com
Clean, very comfortable place to wait for your vehicle
Clean, very comfortable place to wait for your vehicle very accommodating and they keep you informed when they find a problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you found Robert Brogden's Hays GMC to be clean and comfortable, and that our team kept you informed throughout your service. We appreciate your feedback and look forward to seeing you again for your next visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com