Pristine Mitsubishi

I called and spoke with Kayla and asked for a buyer's invoice on a BMW x5 that I REALLY wanted to purchase. I was willing to drive 7 hours to pick it up. I didn't hear anything back so 2 hours later I called back and talked with another lady that told me that the finance guy was busy and not to call back. They would contact me. It has been 5 business days and I am still waiting. And after reading the reviews I guess I am one of the lucky ones.

Total Scam Dealership with lots of Hidden Fees. I went there to buy a used Tesla they had listed on their website at $20,395 after the $4000 EV Tax Credit, agreed at a price for the car at $19,390 and trade-in at $16,500. Once the dealer cut sheet came to the table at $28,390, they added an additional $5,000 to the price of the car. Stated $2400 was for a Pre-Certification process they do on all used cars. Then they stated lo-jack fees, can't put it on a Tesla, as well as all these other made up fees. They advertise low prices on their website, and then screw you when it's time to write up the deal. Talking to the GM Ron is useless, he is most likely the ring leader in this scam they are pulling over there. Stay away from these criminals. I look forward to hearing back from the BBB and NY State AG. Happy Motoring!

Total Scam Dealership with lots of Hidden Fees. My son went there to buy a used Tesla agreed at a price for the car and trade in. Once the dealer cut sheet came to the table they added an additional $5000 to the price of the car. Stated $2400 was for a Pre-Certification process they do on all cars. Then they stated lo-jack fees, can't put it on a Tesla, as well as all these other made up fees. They advertise low prices on their website, and then screw you when it's time to write up the deal. Talking to the GM Ron is useless, he is most likely the ring leader in this scam they are pulling over there. Stay away from these criminals. I look forward to hearing back from the BBB and NY State AG. Happy Motoring!

Worse experience ever. I tried to contact the dealership numerous times to get an out the door price. I’m 90 miles away and no one ever got back to me. So I bought a car elsewhere. Obviously they don’t care about selling cars. It shouldn’t be that hard to buy a car.

This is a classic bait and switch dealership. I called them to check availability on a Sprinter Van. I explained to them that I am flying all the way from Florida to pick up the van and the price on autotrader is as advertised. I flew up and the van I looked at, the muffler was about to fall off. They showed me another van at advertised price of $26795 on their website and carfax. They then proceeded to add over $7000 in inspection fees, dealer fees, and etc. They claimed that's the actual sales price of the vehicle. Do not waste your time with this dealership. They act like a legitimate Mitsubishi dealership but they run a scam operation on the used car side.

I was interested in a car the dealership had advertised and inquired via text about the car. The messages are auto generated (I didn’t know). I wanted to speak with someone in finance after I was told via text that I was approved for the purchase. I kept receiving messages that “someone would call me back asap”. No one ever called and I was planning to take a 2 hour trip tomorrow morning to seal the deal. Isn’t happening. After reading these reviews, I’m running for the hills.

TOTAL FRAUD AND MISLEADING BUSINESS PRACTICESS NO BODY SHOULD WASTE THEIR TIME TO GO THERE IF YOU ARE NOT READY TO PAY THOUSANDS EXTRA$$$

this dealership is total fraud just bait and hunt false and misleading advertisement i can not believe how the NYS allow them to do business in this state and Mitsubishi let them use their name it is total disgrace the way they are doing business CARS.COM should not allow them to use your plate farm

stay away, the price the cars law because they add unusual and unique fees like $2000 mandatory "lojack". RUN!

how do these sites allow places like this to advertise? complete scammers, shame on mitsubishi for allowing this