Reviews
Oil change andoverall service history
These guys are great...been doing all my service with them for the five years I have owned my Acura and wouldnt go anywhere else...they bend over backward to go a good job and great experience...i lterally bough a used car for my son from Continental because of the excellent service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
WooohoO! Firstly, bearsfan746, we love your :) Bear Down. Also, thank you so much for taking the time to share your thoughts with us! We're very pleased to hear that you think our service is so great. The service department is a big part of our team here and they are incredible at what they do. We look forward to working with you again! Congrats on your car for your son as well. Enjoy!
"Where Everybody Knows Your Name"
Walking into Continental Acura is like walking into the "Cheers Bar" in Boston, where everybody knows your name. My husband and I are greeted by the smiling faces of just about everyone - just to name a few, they are Rodney, Darrin, Chris, Neal, Dan, Juan, Raul, Barb, Carrie, Shirley, both Maria's, Jordan, Rich and Steve. It does not stop there, when we walk into the guest waiting area while waiting for our car wash or oil change we are greeted and have conversations with Greg, Sharon, Mark, Tony, Jerry and others who know us. Most of the time our car is finished and we are still in the midst of conversation and Juan or Raul come looking for us to hand us our keys personally. We love this dealership and wouldn't go anywhere else go buy our cars. Keep up the great work everybody!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Haha! Love this title! We're glad you feel this way :) So nice of you to share your thoughts with us, such kind words. We look forward to working with you again! and again and again!
Papo for President !!!!
Chris Papo always makes me laugh and smile. He goes above and beyond the service call. Then to end my experience I get more from Shirley!! Thank-you so very much for your time and energy!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Papo for President haha! We love this idea!! Chris is a great member of the team and we're glad you were able to see that. Shirley too! Always there to brighten anyone's day. Thank you for your feedback, we appreciate it :)
Great Experience
It was great to work with Tom Trulis. He is extremely polite and made life so easy. Thank you Tom for our wonderful support that you extended in closing this deal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Anil! Great review :) We're happy to hear that your time at our dealership was so pleasant and positive. Tom is definitely a great person to work with. He is a big part of our team. Enjoy your purchase!
Purchase of Acura MDX
It was an awesome experience doing business with your dealership. The staff were very friendly and accommodating. Mr. Tom Trulis did a wonderful job helping us out. I will definitely recommend Continental Acura to all my friends.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maryann, we're super glad you took the time to write this review and give our staff some feedback! Tom (as well as Josh, Mark and the rest of the staff) will be very pleased to hear that he helped make your experience that much more enjoyable. Congratulations on your purchase!! Enjoy the MDX! & lastly, don't hesitate to swing by if you have any further needs.
barbara is great
BARBARA IS GREAT. SHE IS ONE OF THE REAson that many of us continue being serviced at your facility. She is extremely competent and great to work with. she deserves a raise. r. degraff r
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Aw thank you for this review!! Barbara will be thrilled to hear such kind words and great feedback :) She is a very big part of the team and is great with our customers!! Thank you again for this review, we really appreciate hearing about customer experiences.
Relaxed and Pleasant Experience
We shopped Audi and Acura, both owned by Continental, and were well treated at both locations. The MDX won us over and our sales professional, Tom Trulis, was excellent to work with. Having been in sales for 36 years I really appreciated a positive, no pressure, environment such as was present at Continental Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome review & great feedback! Thanks for your kind words - we really appreciate it. We're glad that you had such a hassle-free time here. Tom will be super happy to know that he helped make your experience so positive and enjoyable. Congrats on the new car & enjoy the MDX!
Top Notch Service Department
Recently had both of my Acura cars (MDX and RL) serviced at Continental Acura. I worked with Dan, Chris, and Shirley and they are all professional, courteous, and responsive. The entire service team at Continental Acura has always exceeded my expectations and they exemplify what a great dealership this is.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome feedback! We appreciate hearing this & are super grateful for the 5 star review- Thank you!! Chris, Dan & Shirley as well as the rest of the service staff will be happy to hear that they were so helpful in making your experience so positive and enjoyable. Enjoy your MDX and RL!
2nd lease
I purchased my first lease, 2012 TSX SE, in 2012 from Josh Bruhn and just traded it in for a 2015 TLX with the help from Tony Garcia, 2.5 years into the lease contract. I absolutely loved my TSX, but was a bit under on the lease and needed some help. I could not have asked for a better experience working with Josh Bruhn, Tony Garcia, and Jerry Burton. They were extremely knowledgeable, passionate, and willing to assist me anyway possible. They made the transition seamless and stress free, and I couldn't be more happier with my experience. I will always recommend Continental Acura for anyone interested in purchasing/leasing a new car to work directly with Josh, Tony, and Jerry!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. It is magnificent to know that Josh, Tony and Jerry were able to provide you with the stress free and knowledgeable customer service that Continental Acura is known for. Our knowledgeable sales team is patient and eager to assist. They strive to create a great experience for every customer. They will be very happy to hear that they were successful in that endeavor. We appreciate your recommendation and loyalty as well. We look forward to seeing you back again in the future! Take care. Best regards, Andy Trilla | General Manager | andyt@conacura.com
Great car buying experience!
Tony Garcia and Jerry Burton made us feel comfortable throughout the entire car-buying experience! I would definitely recommend this dealership and working with Tony Garcia in sales.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Tony and Jerry were able to meet your needs. At Continental Acura, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Thank you for the recommendations! We look forward to assisting you with your future sales and service needs. Best regards, Andy Trilla | General Manager | andyt@conacura.com