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Advantage Acura of Naperville

(468 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (630) 931-8809 (630) 931-8809
Used (630) 426-6824 (630) 426-6824
Service (630) 931-8806 (630) 931-8806

Reviews

(468 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Advantage Acura of Naperville from DealerRater.

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Our experience at Continental Acura was a great one. We...

Our experience at Continental Acura was a great one. We went in wanting to test drive the new RDX and walked out owning one. Tom was a pleasure to work with. He never once pressured us into anything and it was a seamless process from start to finish!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Continental Acura appreciates this five star review. We would like to congratulate you on the purchase of a new RDX. Tom represents each and every staff member that works at our dealership. You can always count on a stress free and friendly experience. Follow our dealership on Facebook and Twitter for specials and promotions. Regards, Andy Trilla-GM andyt@conacura.com

My wife and I came in for a B6 service on my wife's...

My wife and I came in for a B6 service on my wife's RDX. We were met promptly by Alexandra. She was extremely pleasant to deal with. We had made arrangements for a loaner, due to the amount of work to be performed. I asked if it was possible to use a RDX 2013. I had read about the changes in the 2013s and wanted to test drive one. Alexandra quickly made the arrangement and we used the vehicle for the day. She was a pleasure to do business with and because of her, we will probably buying another RDX in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Dealer response

Thank you for taking the time to write this positive review of your experience at our dealership. Alexandra and the rest of the staff will always go above and beyond to make sure you and your vehicle are taking care of. We look forward to seeing you and your wife in the future. Feel free to follow us on Facebook and Twitter. Sincerely, Andy Trilla-GM andyt@conacura.com

Greg, Sharon & the whole Continental crew were...

Greg, Sharon & the whole Continental crew were awesome. Greg's attention to detail and easy going presentation made me very comfortable with my decision to purchase my second TSX after owning my 1st one for 9 years. Continental consistently delivers satisfaction. They are everything you could ask for in a dealership !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thankful for this five star review. Continental Acura pays close attention to each and every detail to make sure you're happy with your vehicle. Greg and the rest of the staff will be here for you time and time again. Congratulations on purchasing a new TSX. Stay in touch by following us on Facebook and Twitter. Sincerely, Andy Trilla-GM andyt@conacura.com

I have known Abe for several years now and recently...

I have known Abe for several years now and recently purchased my third car from Continental Acura. Abe is the best and treated me fairly with my trade in and with my purchase. I would recommend everyone to see Abe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for this five star review. Abe represents each and every staff member at our dealership. We thank you for being such a loyal customer. Don't hesitate to call if you have any questions or concerns. Visit us on Facebook and Twitter for specials and promotions. Sincerely, Andy Trilla-GM andyt@conacura.com

Recently I had the need to have my 2004 Acura RL in for...

Recently I had the need to have my 2004 Acura RL in for service. My regular service rep was not available and I had the good fortune to have been served by Alexandra Matway. Alex was exceedingly helpful and friendly and was a breath of fresh air to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.
Dealer response

Thank you for taking the time to write this five star review. Alex and the rest of the staff are here to help take care of your vehicle as if it was their own. We look forward to your next visit and invite you to follow us on Facebook and Twitter. Sincerely, Andy Trilla-GM andyt@conacura.com

Always a great experience at Continental Acura. This is...

Always a great experience at Continental Acura. This is the third vehicle my family has purchased in the past year, and we keep going back because of the exceptional service that the team provides at this dealership. I would definitely do business with them again, and highly recommend others to visit this dealership before buying a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Continental Acura appreciates this great five star review. Our staff is pleased to have loyal customers like you and your family. We will be happy to have you as lifetime customers and look forward to your next visit. Stay in touch by following us on Facebook and Twitter. Sincerely, Andy Trilla-GM andyt@conacura.com

We went to purchase new 2013 ACURA TL. Overall we had a...

We went to purchase new 2013 ACURA TL. Overall we had a good experience with this dealership. Before we went in, we had negotiated the price with internet manager through email . Once we reached there we had no surprises about the price. We were particular about the color and interior make of the car and accordingly the car was ready for test drive by the time we went in. Did give us a copy of invoice, though not much negotiation on top of invoice price. As we were travelling from a neighboring state, we reached at the end of the day. In spite of that we had received the service we were looking for. Greg was helpful in closing the deal smoothly . Tom Trullis educated us about the car settings and customized them as per our choice. The only unsatisfying thing was the financial push for extended warranty though we did not show much interest.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for this positive review and congratulations on your new 2013 TL. Greg, Tom and the staff go above and beyond to give you the best car shopping experience possible. We dedicate ourselves to going above and beyond for each and every customer. Don't hesitate to give us a call if you have any questions or concerns. Follow Continental Acura on Facebook and Twitter. Sincerely, Andy Trilla-GM andyt@conacura.com

I am writing to acknowledge an awesome Acura salesman....

I am writing to acknowledge an awesome Acura salesman. When I walked into the Naperville Acura dealership five years ago, I was greeted by Abe Crump. He was polite, knowledgeable, and very accommodating. I bought my first Acura TL that day. Abe has kept in touch throughout the years and made sure that I got the best deal possible when my lease expired in 2011. Last week a leasing special came through and Abe contact me even though I still had one year left on my lease. He got me the best deal again, lowering my payments by $30 and throwing in a couple of extras. My thanks to Abe and the Acura team! Joni Hawkins

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. The staff including Abe would like to thank you for being a loyal customer and writing this five star review. You can count on Continental Acura to always be here to give you the best deals and service. Stay in touch by following our dealership on Facebook and Twitter. Sincerely, Andy Trilla-GM andyt@conacura.com

Had researched the RDX and comparable vehicles for...

Had researched the RDX and comparable vehicles for several months, drove a couple of them and went to Continental Acura to check out the RDX because of the favorable comments on the dealership. Tom Trulis met my wife and I as we walked in. He made us feel comfortable by asking us what we were looking for and answering all of our questions. He set up a demo drive and continued to answer our questions and concerns while explaining the tech features of the RDX. We talked price and trade value on our return to the dealership. We came to an agreement, without much pain, and signed the papers. Picked up the RDX the following day, with a through explanation by Tom of the voice commands and tech features. We are very pleased with the vehicle and our experience with Tom and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new RDX. Tom and the staff at Continental Acura appreciate this 5 star review. We will always make sure you have every detail taken care of before driving off the lot in your new vehicle. Our dealership is dedicated to providing you with stress free and friendly customer service each and every time you visit. Don't hesitate to call us if you have any questions or concerns. Follow Continental Acura on Facebook and Twitter for specials and promotions. Warm regards, Andy Trilla-GM andyt@conacura.com

We've just purchased our forth car from Continental Acura...

We've just purchased our forth car from Continental Acura and the second on in the last two months. As always, we had a great experience working Andy, Tony and Jerry. They were very accommodating with letting us demo different vehicles and straight forward and friendly during the business end of our visit. We live in Carol Stream and I know there are a few Acura dealers closer to us, but the longer trip is worth it for us. We've always gotten quick responses to questions or concerns whether it be sales or service related and always gotten a clean loaner vehicle when our cars have had work done on them. You wont be disappointed by either the vehicle or the service you get from Continental Acura

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congratulations on purchasing your fourth car from Continental Acura. Tony, Andy, Jerry and the staff thank you for being such loyal customers. We look forward to your next visit. Thank you once again for this five star review. Follow us on Facebook and Twitter. Sincerely, Andy Trilla-GM andyt@conacura.com