Reviews
Pleased
Gus helped me get the best deal possible on my new Jeep Wrangler. Thanks, Gus! I really appreciate your help! Also, a big thank you to Mr. Dave Deason! And also, thank you to the receptionist who always answers all of my phone calls and is always so very polite. Many thanks to you all! C. Fulmer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not like any other
Their Service Dept. was friendly and made sure I was comfortable throughout my visit. They kept me updated on the status of my vehicle. Everyone was at the top of their game. If you want top rated service on your vehicle, Salsbury’s Service Dept. is the place I highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleased
No nonsense. Went in, told them what I wanted and they came through. Staff was friendly and accommodating and I had a good experience. Pleased
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This visit was excellent.
A good service visit. Dropped truck off at 7:30 am and it was ready for 1:30pm. I had a few things done. That wasn't bad at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was wonderful. All were friendly and helpful.
My experience was wonderful. My sales professional, Jarrad Fontenot was very helpful and professional. I would do business with Jarrad Fontenot and Salsbury all over again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional
Best car buying experience ever!! In and out in a couple of hours . Made sure I got the exact one I wanted and took care of me like family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Prompt, courteous service.
Service Department was very knowledgeable and courteous with my service visit. They also advised me of potential problems to keep an eye on in the future. Very satisfied with the Serview Department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love my Pilot.
This dealership goes the extra mile in customer service. Very patient with all my questions, and requests for pictures. Friendly yet professional. So glad they made my purchase so easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and experienced employees....
The employees at Salsbury are very customer oriented. I drove up to service center and my recall issues were handled right away. Dropped Jeep off in the morning and picked up in the afternoon..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1 HOUR OIL CHANGE IS TOO LONG
QUALITY SERVICE BUT A HOUR FOR AN OIL CHANGE IS TOO LONG! QUALITY SERVICE AND VERY FRIENDLY PEOPLE BUT YOU NEED TO DO BETTER THAN AN HOUR FOR AN OIL CHANGE.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair