Reviews
The staff was very focused on me the experience great
This is my fourth van i have bought at Salsbury . I know what i want and there is no pressure just an experience with ease. Gus and Dwayne were very helpful and knowledgeable. Frank was exceptional in making sure our needs were met.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2019 DODGE RAM BIG HORN
I saw the truck on the internet. Drove to dealership and immediately picked it out and was done in less than 2 hours. Good price for a good looking truck
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Inspection sticker on new Jeep purchase
Showed up with new Jeep Cherokee that was purchased at closing time one evening. Came back next day to get inspection sticker. It was taken care of timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
friendly and smart .
MR. Terry was very friendly and very knowledgeable.it was very nice to deal with someone that had the answers to all my question.he made sure i left happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Above & beyond
Service advisor and repair tech went above and beyond in fixing my problem. I was attended to almost immediately by friendly and knowledgeable guys! Forever grateful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeep back on the Road
Jeep was towed in on a Saturday with transmission issues and ready by the end of day on Monday. Vehicle was repaired correctly and have since put several hundred miles on it and it is operating without issue! Great Job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was in and out within 10 minutes, no wait.
Sales Team worked with me on pricing, waited patiently for check to be remitted to dealership. Arrived at the dealership during lunch, Gus was closing another sale, Mr LaPinto met me at the door, escorted me to the xxI Dept, was in and out within ten minutes. Second purchase there in two months, hoping for many more purchases there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Spray in Bedliner
Bought the first Gladiator at Salsbury's and added the spray in bedliner. Work quality was excellent and completed in a timely manner. Very pleased!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Memorial day sale
I feel as if my overall experience went very well. They had a lot of guest car shopping that day,but i still had a personable experience. My only "negative" comment would be about the condition my vehicle was turned over to me. The inside of the car hadn't been cleaned very well. The previous owner must had a pet because there was animal hair still all over the car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service!
Mr. Terry was great! Great customer service. Everybody did an amazing job and made the everything very easy! My wife and I were very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car