Matt Bowers CDJR

In summary. 1. Made an offer on a car 2. Received racist reply 3. Got the "let me go and ask the boss" game. 4. Got the "what do we need to do to get you into this car" game. 5. Never talked to anyone in Senior Management even after requesting such, just sales managers. 6. Was offered $250 off.... ---- I was working with Jarrad via email and text to try and buy a Wrangler and after I made an offer, he responded with "Man if I could do $33, you don't think I would have told you that? Give me $33,750 and bring me some spring rolls and pho" (I am Vietnamese-American). Since this was obviously wildly inappropriate, I sent the dealership a message via FB to have the Owner or GM contact me. Jarrad called me back and apologized. Several hours later, Tabbatha the Internet Sales Manager called to say that the she had been asked to call me to apologize and asked me the details of our interaction (not sure why she didn't just ask Jarrad). She said she would speak to the Owner to see what she could do. Several hours after that... Jerry the Sales Manager called me to say he also been asked to call but had no details... Not sure why he also didn't ask Jarrad or Tabbatha. Jerry also apologized but couldn't turn off his salesman hat, consistently trying to *see what we can do to get you into this car* and in the end offered me ***$250*** off what Jarrad offered me. At that point I just wanted to get off of the phone. Needless to say, I would not recommend this dealership.....

After shopping around and getting “rock bottom price “ at two other dealerships I walked in Salsbury and bought the same Jeep Cherokee with the exact sticker price and saved over $400. Easy smooth transaction.

It was quick and easy. Gus did a great job and took care of everything that I needed. He went above and beyond to make this happen

You can't do any better, courteous, feel right at home. From one side to the other, give them a try. They do what it takes, and they care .

My experience was a satisfying one. I’m and happy with my purchase. Jarrad Fontenot was a great help and so is my car purchase.

Nice new facility, very open and inviting. Convenient in-house facilities and refreshments. Did not like going back on Monday morning, after a Saturday afternoon purchase, to get an inspection sticker put on the vehicle. However, the Service Dept was courteous in getting the vehicle inspected.

Thorough, Efficient, Informative, Courteous It's always a pleasure allowing Salsbury Dodge to service my vehicle. I, especially, like the fact that my 1st and 5th oil change was free!

Brought my car in after experiencing horrible service with All Star Dodge, Jeep, Ram in Gonzales. Salsbury is so much better and friendlier. Great service, great prices!

Great service! Didn’t have to wait long for my vehicle and was given some good advice for the future services I will be needing. Over all Great experience

They helped get the best deal on what we were looking for and interest rate they helped us get out of a bad situation with a car we had by advising us what we should do with it and get a better deal with a better vehicle.