Reviews
Good Experience
Buying experience was easy. I loved my salesman, Gus, and would recommend him to anyone. He was helpful and attentive without being overbearing. This was my first experience in dealing with Salsbury but so far, so good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We're so glad to hear that Gus was able to give you such a great experience. We hope you'll consider us for all of your automotive needs.
Service was Awesome
Well 3 months ago my husband of 27 years left me, and I don’t have a job. I needed my Jeep 2013 Jeep fixed and I only had a limited access on my credit card. This dealership helped me with speedy, helpful and fabulous service. They were honest and did not lie to me. Without this dealership, I would have been ripped off and being a single older female, I needed this awesome treatment. They even let me vent about my abandonment. My Jeep is brand new again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the feedback! We're so glad to hear that we could get your Jeep fixed honestly and to your satisfaction. We can't wait to see you again!
Job well done
They really do they best on getting you what you want. I going to recommend everyone that’s looking for a vehicle to go see you all at Salisbury.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five stars! We love hearing from our customers that they got what they wanted when buying from us. We hope to see you again!
Overall good buying experience
Majority of transaction was online. Mr. Dupuy, salesman was professional and courteous. I bought a used vehicle with 15K miles, I made the assumption that the tires would reflect normal wear, I failed to inspect carefully at the dealership but have since and tires need to be replaced. Lesson learned
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
My Experience was great!
it was great customer service provided by this dealership. I would recommend everyone to you guys! Good work! I will be coming back for sure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the feedback! We love hearing when people have a great time with us. Give us a call when you need to come back!
Review of Salsbury's Chrysler Dodge Jeep RAM
The address has changed, they have a New Facility a little further South down Airline Highway. I've always uses Salisbury for my Service Work on my truck...Joe and the Service Department have always taken care of everything I've ever needed for my truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving a review! We're glad Joe and the rest of the Service Department have been able to make this a great experience for you. Please let us know if we can be of service in the future!
Excellent Service and Price
Brought in my '14 2500 to have my transmission and rear end serviced. Dawn was very professional in asking question about why I was bringing my truck in and explaining recalls I had on the truck. Their price for all parts and labor where also cheaper than a local diesel shop down the road.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We're glad Dawn was able to help make it an excellent experience.
Worse experience I have had at this location!!
I have decided to write a letter to the General Manager about my experience with Roger and why I will not be coming back to this location for any additional services and especially to purchase my next vehicle which I was looking at a 2020 Jeep Grand Cherokee after the way he handled a service situation!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent buying experience!
Second vehicle I bought from Salsbury’s and second from Gus Berendson. He is extremely professional and is the reason I came back to the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback! We're so glad to hear that Gus is able to give such you an amazing experience whenever you come in. We hope to see you again!
Professional/Courteous Service
I have a 2008 PT Cruiser with low mileage that I purchased from out-of-state following the loss of another in the 2016 Flood. The maintenance service is fast, and any repairs that have been required have been well-explained in advance. All questions have been thoroughly and professionally answered. So far, I have not had a recurrence of any problems with any of the PT Cruisers I have owned over the years and had serviced. The regular maintenance along with inspections have provided confidence that my PTC is as safe and road-worthy as possible. The entire staff at Salsbury's is always courteous and respectful. Conversations are friendly. All areas are clean. The interior of the car is protected from work-related debris and stains, and the exterior is not harmed. I feel as though the state and condition of my car is valued by the staff. Roger Rivet has been my go-to service manager for years, dating back to when he was at AK Durnin and Brian Harris when those dealerships handled Chrysler automobiles. He always responds to my calls or texts quickly, and he always answers any questions I have.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for all the feedback! We're glad to hear that you never have any issues when bringing in your PT Cruiser for service, and that everybody is able to service you so well. We're sure Roger will be thrilled to hear that he's able to be your go-to service manager and always get you everything you need. We look forward to seeing you at your next service appointment!