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Matt Bowers CDJR

(1,153 reviews)
Visit Matt Bowers CDJR
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:00am–2:00pm
Sunday Closed Closed
New (225) 529-9168 (225) 529-9168
Used (225) 529-9089 (225) 529-9089
Service (225) 529-9120 (225) 529-9120

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Bowers CDJR from DealerRater.

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Rocky start, to an overall pleasant experience.

I needed to get an oil change on my Chrysler, and was looking for a new dealership to take it to. We previously only dealt with Allstar in Denham, but our service writer recently left for another dealership that wasn't Dodge/Jeep. We tried a different service writer there but the experience left us looking for a new place. I had called the day prior, to try to make an appointment, but I couldn't reach a service writer. Browsing the website, I saw it had a link to make an appointment online, which was awesome! I did so for 9am the next morning, to avoid morning rush hour. Arriving there, I was told that the service department did not take appointments, and operated on a first come, first serve system. It was a rocky start to say the least. After the revelation however, things went nicely. Mr. Crowder was very pleasant, and took care of my oil change and tire rotation. The wait wasn't too long, considering I didn't have an appointment after all. The waiting area is nice, and comfortable. The staff was all nice to talk to. I think perhaps we have found our new place. We will soon bring in my wifes Grand Cherokee. We will also start our search here when we shop for my wife's next Jeep as she has decided she wants to upgrade her Grand Cherokee Limited, to a Summit.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Very efficient service given and reasonable What more can I say have been a customer at this dealership since Fall 2006. Dealership has been good in taking care of my 13 year old Nitro SLT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review, we appreciate the time you took to write this! We value your loyalty to Salsbury's and will continue to provide you with the best service possible.

Good Experience

Buying experience was easy. I loved my salesman, Gus, and would recommend him to anyone. He was helpful and attentive without being overbearing. This was my first experience in dealing with Salsbury but so far, so good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're so glad to hear that Gus was able to give you such a great experience. We hope you'll consider us for all of your automotive needs.

Service was Awesome

Well 3 months ago my husband of 27 years left me, and I don’t have a job. I needed my Jeep 2013 Jeep fixed and I only had a limited access on my credit card. This dealership helped me with speedy, helpful and fabulous service. They were honest and did not lie to me. Without this dealership, I would have been ripped off and being a single older female, I needed this awesome treatment. They even let me vent about my abandonment. My Jeep is brand new again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the feedback! We're so glad to hear that we could get your Jeep fixed honestly and to your satisfaction. We can't wait to see you again!

Job well done

They really do they best on getting you what you want. I going to recommend everyone that’s looking for a vehicle to go see you all at Salisbury.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars! We love hearing from our customers that they got what they wanted when buying from us. We hope to see you again!

Overall good buying experience

Majority of transaction was online. Mr. Dupuy, salesman was professional and courteous. I bought a used vehicle with 15K miles, I made the assumption that the tires would reflect normal wear, I failed to inspect carefully at the dealership but have since and tires need to be replaced. Lesson learned

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My Experience was great!

it was great customer service provided by this dealership. I would recommend everyone to you guys! Good work! I will be coming back for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for the feedback! We love hearing when people have a great time with us. Give us a call when you need to come back!

Review of Salsbury's Chrysler Dodge Jeep RAM

The address has changed, they have a New Facility a little further South down Airline Highway. I've always uses Salisbury for my Service Work on my truck...Joe and the Service Department have always taken care of everything I've ever needed for my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a review! We're glad Joe and the rest of the Service Department have been able to make this a great experience for you. Please let us know if we can be of service in the future!

Worse experience I have had at this location!!

I have decided to write a letter to the General Manager about my experience with Roger and why I will not be coming back to this location for any additional services and especially to purchase my next vehicle which I was looking at a 2020 Jeep Grand Cherokee after the way he handled a service situation!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent Service and Price

Brought in my '14 2500 to have my transmission and rear end serviced. Dawn was very professional in asking question about why I was bringing my truck in and explaining recalls I had on the truck. Their price for all parts and labor where also cheaper than a local diesel shop down the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We're glad Dawn was able to help make it an excellent experience.