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Matt Bowers CDJR

(1,151 reviews)
Visit Matt Bowers CDJR
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:00am–2:00pm
Sunday Closed Closed
New (225) 529-9168 (225) 529-9168
Used (225) 529-9089 (225) 529-9089
Service (225) 529-9120 (225) 529-9120

Reviews

(1,151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Bowers CDJR from DealerRater.

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2019 ram

Made it very simple and easy to make decisions wasn’t pressured great experience Victor was resourceful and patient throughout the whole process knowing I was dealing wit issues Frm the storm

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-stars! We're happy to hear that Victor was a great help during your time at Salsbury's. If you have any further automotive needs, just give us a call!

Great Experience

Was thing about buying for several months, then I went online and there it was!!! I called it was available, I went in next day. Drove off.. Happy as a lark

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! At Salsbury's we emphasize the customer experience and pride ourselves on making things simple and stress-free for all who walk through our doors. If you ever need anything else, we'll be here for you!

Great Car Buying Experience

Cecil was very resourceful, and took the time to help me decide on the best vehicle for my needs. His patience without pressure made my car-buying experience less stressful, allowing me to actually relax and concentrate on making the right choice for me . Lee provided a stress-free financing environment, with solid recommendations. Overall, a great car-buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is the experience we like to hear about! We are so glad that Cecil and Lee turned a potentially stressful day into a relaxing and memorable one. At Salsbury's Chrysler Dodge Jeep Ram, we are always here for our customers, no matter the circumstance. Thank you for the kind review and congratulations on that new car!

Friendly and thorough

Was impressed with the thoroughness of the job and the friendliness of the people at such an early time in the morning they did a great job and I will return

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thanks for the review! We appreciate the time you took to provide us this feedback. We will be happy to help you with any other needs that may arise.

Purchase used vehicle

Terry Belcher was very knowledgeable and helpful. He worked to to get my business in a friendly and professional manner. Will gladly recommend others to see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are happy to hear you had a positive experience with Terry. Let us know if there's anything else we can help with.

Some how disappointed

1. my rim lock key was not returned after service, I had to check and notify the supervisor. 2. my car was not clean when returned, my car's roof from the driver side was dirty, I have taken pictures of it

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you

I came in for an oil change. The level of service provided by the service department was A1. They exceeded my expectations. I will definitely be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We are glad to hear that your service experience with us went so smoothly. Your loyalty is much appreciated and we look forward to working with you in the future.

Was a after thought after sale ...

Had a good experience when I bought the jeep but while purchasing it they broke gas cap surrounding but don’t worry we’ll replace it . I live 1 1/2 hours from dealer so went back to get plate and get the part they promised ( that I already changed on my own dime ) they then informed me they were using the warranty to replace it so I needed the old one . Then I tried to have the service department to look at the door seal which is coming off the door they wouldn’t even look at it had to make an appointment even though I live over an hour away the reason I didn’t buy local was the dealer doesn’t have good reputation maybe it’s a mopar thing . So I left no part replacement or seal looked at guess I’m forced to go loacal hopefully they help . It’s always nice to be important until the days after you buy .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rocky start, to an overall pleasant experience.

I needed to get an oil change on my Chrysler, and was looking for a new dealership to take it to. We previously only dealt with Allstar in Denham, but our service writer recently left for another dealership that wasn't Dodge/Jeep. We tried a different service writer there but the experience left us looking for a new place. I had called the day prior, to try to make an appointment, but I couldn't reach a service writer. Browsing the website, I saw it had a link to make an appointment online, which was awesome! I did so for 9am the next morning, to avoid morning rush hour. Arriving there, I was told that the service department did not take appointments, and operated on a first come, first serve system. It was a rocky start to say the least. After the revelation however, things went nicely. Mr. Crowder was very pleasant, and took care of my oil change and tire rotation. The wait wasn't too long, considering I didn't have an appointment after all. The waiting area is nice, and comfortable. The staff was all nice to talk to. I think perhaps we have found our new place. We will soon bring in my wifes Grand Cherokee. We will also start our search here when we shop for my wife's next Jeep as she has decided she wants to upgrade her Grand Cherokee Limited, to a Summit.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Very efficient service given and reasonable What more can I say have been a customer at this dealership since Fall 2006. Dealership has been good in taking care of my 13 year old Nitro SLT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review, we appreciate the time you took to write this! We value your loyalty to Salsbury's and will continue to provide you with the best service possible.