Reviews
Great service
Brought my car in after experiencing horrible service with All Star Dodge, Jeep, Ram in Gonzales. Salsbury is so much better and friendlier. Great service, great prices!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us! It's nice to hear that you had such a positive experience at Salsbury's Chrysler Dodge Jeep Ram. Be sure to give us a call if you need anything else!
DODGE DOESN'T DODGE IT; DODGE DOES IT!!!
Thorough, Efficient, Informative, Courteous It's always a pleasure allowing Salsbury Dodge to service my vehicle. I, especially, like the fact that my 1st and 5th oil change was free!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! At Salsbury's, we try out best to provide the best customer experience possible and it sounds like you enjoyed your time here! We look forward to working with you in the future.
2019 ram
Made it very simple and easy to make decisions wasn’t pressured great experience Victor was resourceful and patient throughout the whole process knowing I was dealing wit issues Frm the storm
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-stars! We're happy to hear that Victor was a great help during your time at Salsbury's. If you have any further automotive needs, just give us a call!
Great Experience
Was thing about buying for several months, then I went online and there it was!!! I called it was available, I went in next day. Drove off.. Happy as a lark
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five-star rating! At Salsbury's we emphasize the customer experience and pride ourselves on making things simple and stress-free for all who walk through our doors. If you ever need anything else, we'll be here for you!
Great Car Buying Experience
Cecil was very resourceful, and took the time to help me decide on the best vehicle for my needs. His patience without pressure made my car-buying experience less stressful, allowing me to actually relax and concentrate on making the right choice for me . Lee provided a stress-free financing environment, with solid recommendations. Overall, a great car-buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the experience we like to hear about! We are so glad that Cecil and Lee turned a potentially stressful day into a relaxing and memorable one. At Salsbury's Chrysler Dodge Jeep Ram, we are always here for our customers, no matter the circumstance. Thank you for the kind review and congratulations on that new car!
Some how disappointed
1. my rim lock key was not returned after service, I had to check and notify the supervisor. 2. my car was not clean when returned, my car's roof from the driver side was dirty, I have taken pictures of it
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Friendly and thorough
Was impressed with the thoroughness of the job and the friendliness of the people at such an early time in the morning they did a great job and I will return
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! We appreciate the time you took to provide us this feedback. We will be happy to help you with any other needs that may arise.
Purchase used vehicle
Terry Belcher was very knowledgeable and helpful. He worked to to get my business in a friendly and professional manner. Will gladly recommend others to see him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review! We are happy to hear you had a positive experience with Terry. Let us know if there's anything else we can help with.
Was a after thought after sale ...
Had a good experience when I bought the jeep but while purchasing it they broke gas cap surrounding but don’t worry we’ll replace it . I live 1 1/2 hours from dealer so went back to get plate and get the part they promised ( that I already changed on my own dime ) they then informed me they were using the warranty to replace it so I needed the old one . Then I tried to have the service department to look at the door seal which is coming off the door they wouldn’t even look at it had to make an appointment even though I live over an hour away the reason I didn’t buy local was the dealer doesn’t have good reputation maybe it’s a mopar thing . So I left no part replacement or seal looked at guess I’m forced to go loacal hopefully they help . It’s always nice to be important until the days after you buy .
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you
I came in for an oil change. The level of service provided by the service department was A1. They exceeded my expectations. I will definitely be returning.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We are glad to hear that your service experience with us went so smoothly. Your loyalty is much appreciated and we look forward to working with you in the future.