Reviews
GREAT AND FAST SERVICE
BROUGHT MY TRUCK IN AROUND LUNCH TIME AND WAS OUT OF THERE WITHIN A HOUR. EVERYBODY WAS REALLY ON THE BALL. THE NEW PLACE LOOKS GREAT.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, we're glad to hear you had such a great experience with us! Thank you for the review, and drive safe!
Inspection Sticker and Cleaning Post Purchase
I had a great experience. The salesman took care of getting my vehicle to the appropriate areas of the service department while I waited in the reception area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We're glad to hear that we were able to give you a five star experience. We hope to see you soon!
Amazing
Thanks to Gus Berendson me and my husband got a brand new 2019 ram 1500 great customer service Strongly recommend Salsbury dodge on airline hwy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Katelyn! We are happy to hear that Gus provided excellent service. We look forward to seeing you both again soon and congratulations on your new Ram 1500!
It was great
My experience at the dealership was great Theresa Perry was a great sales rep and she doesn’t outstanding job I would recommend anyone to go see her for a new vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are happy to hear that you had a great buying experience with Theresa! We look forward to seeing you again at your first service appointment and congratulations on your purchase!
Service department rocks!!!
Scott with the service dept was 10000% awesome!!! Also the ladies with the cashier part (didn’t get their names) are fabulous too!! Very friendly and helpful!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy to hear that Scott and our service department team could get you back on the road quickly and safely and provided excellent customer service! We look forward to working with you again soon!
Great hospitality
Salesman took the shopping experience to a new level by getting to know his client and treating us as a person and not just another sale
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are happy to hear that our sales team provided a great buying experience! We look forward to seeing you again soon and congratulations on your purchase!
Double Check The Tire Pressures
My only issue is the over inflation of my four tires. The recommendation for tire inflation is posted on the inside of the door frame. It specifically states 36 pounds of air pressure when the tires are cold. My instrumentation panel immediately showed that the tires had been inflated to 40 pounds of pressure and when the tires heated up exceeded 42 PSI. Needless to say I had to pull over and take the 4 pounds of pressure out because the vehicle rode like a truck and there was no adsorption of the bumps on the perfectly maintained roads in Baton Rouge. The 40 PSI is for the spare tire. The technician may have been confused and or did not read this recommendation correctly. Perhaps a little more training would help. Last the car smelled of gasoline when I picked it up. The floor still had the paper on the floor, so perhaps this contributed to the smell. I am a bit of a clean freak to this bugged me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello. Thanks for taking the time to review your experience at Salsbury. As we focus on only employing the most meticulous and detail-oriented mechanics here in our repair department, I can assure you that these issues are not often looked over as they seem to have been in your case. I’ve spoken with our service team to reaffirm that they are always double checking all of these details. I have also instructed the team to verify that their tools and equipment are calibrated and in proper working order. If you have any other questions or concerns, please feel free to reach out to our service manager Shelby Rainey at 225-922-9000. Thank you for your business and we hope to see you back soon!
Experience
Had to bring jeep in to get missing mats which ended up not having and had to be ordered due to other people taking the mats from other jeeps. Had to get passenger seat looked at due to knocking noise.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and patience with your service. We hope we are able to continue to meet all of your Jeep's needs.
Review
Easy to work with, no pressure sales. Convenient location. Friendly staff. Could have been more knowledgeable about flat towing the vehicle and what parts would be needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are happy to hear about your positive shopping experience with Gus.
good feeling
they told me that I didn't need to change the cabin filter but the air filter needed changing. also the front tires needed changing and showed me where it was wearing. good service and pleasant visit
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Ed! We are happy to hear that you had a good experience servicing your vehicle with us, and hope we can meet any future needs of your vehicle.