Reviews
Great Service
Dawn Roberts was excellent! The text messaging was very useful as well. The work was completed efficiently and well. Check-in and check-out was accomplished quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your rating and feedback! We are glad Dawn and our service department were able to provide a great experience. We are happy to hear the texting service worked well too! We look forward to seeing you again at your next service appointment!
Well organized operation, neat, clean.
My salesperson was easy to work with during the whole process. Would go to Duke again if I needed another car . He was truly engaged in the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your rating and feedback! We are glad Duke and our sales team were able to help you find a great car. We look forward to seeing you again soon!
Amazing experience at Salsbury
We had the best experience today buying our Pacifica. Terry was so easy and professional to work with. Will be recommending this dealership to anyone looking for a new or used car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review, Courtney! We are glad that Terry and our sales team were able to provide an excellent buying experience. Congratulations on your new Pacifica! We look forward to seeing you again for your first service appointment!
i had pleasant experience
I was sent warranty update for 2012 srt8 jeep, micro fiber trim keep coming loose. they completed the review and ordered parts, told they would call as soon as parts arrive.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are glad our team was able to provide a great experience and look forward to seeing you again soon!
Excellence in customer service
I had a deal in less than an hour. No haggling, Duke was on point and met my needs without any red ink. It’s just that simple, even with challenges credit they got not done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the rating and feedback! We are glad Duke and our sales team were able to help you find a great vehicle to get you back on the road quickly! We look forward to seeing you again at your first service appointment and congratulations on your purchase!
Great people to deal with
Friendly people to work with.They make sure that you know that your satisfaction it there first priority. It was one of the easiest decisions I made on a vehicle. . Very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Michael! We are proud that our sales team could provide a great experience. We look forward to working with you again soon!
Excellent Customer Service
Top notch customer service!!! Every employee is friendly, knowledgeable & goes out of their way to help. I would highly recommend to anyone considering a new vehicle or maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are proud that our team was able to provide a great experience for you and we look forward to seeing you again at your next service appointment!
Easy and straightforward
Salsbury’s has always been the standard in the Baton Rouge area. I chose Salsbury Dodge because I worked there previously and the owner is by far one of my favorites.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback and review! We are glad we can continue to exceed expectations and provide excellent customer service. We look forward to seeing you again at your next service appointment!
Great Service every time
Very nice people, their express services are done very timely. I wouldn't take my vehicle any where else. Excellent customer service both in sales and the service department. Sent my aunt and uncle recently for a 2 new vehicles and hope my cousin will be going soon to purchase a new one as well from them. I have recommended the service department to them also for all their maintenance needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback and review! We are so glad that our sales and service teams continually meet your expectations and provide such an excellent customer experience! We appreciate our loyal customers, especially those who share their experiences! We look forward to seeing you again at your next service appointment!
Wonderful
People were knowable and very helpful we told them what we wanted and they found it they work with us with our trade in as much as they could
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We are glad our team was able to find a great vehicle for you and we look forward to seeing you again at your next service appointment!