Reviews
Write a reviewFuccillo Kia
You guys just do what you say and usually are done faster than expected. I have never had a bad visit and you are the only dealership I will take my car too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I was late due to traffic detours. It was no problem. I was parking in the wrong place. A very nice service employee explained where to bring my car. It was taken in and completed in a very short time. I also had a very pleasant conversation with one of the salesmen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buying Kia soul at Fuccillo
Jessica was fantastic. Went above and beyond to help us. Fantasic salesperson. Totally satisfied with our buying experience. Thank you Jessica
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service, clean facility, friendly staff.
The friendly staff and service. Patient, understanding with customer needs, don't feel pushed or pressured into what i'm not comfortable with. Nice clean and comfortable facility. This is my 3rd lease from Fuccillo Kia of Clay. ;-)
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
The sales rep and manager made sure I was getting what I wanted and not settling and that it still stayed within my budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service was good
Drop off the night before was accommodating- Female rep (Chris I think her name was) who handled my issue was friendly
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Unhappy Customer
The salesmen and managers are arrogant. They act like their doing you a favor. They are nice until you say your not buying or leasing. I would never buy a car from Kia Fuccillo in Liverpool.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Yes, very clean
When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Always courteous and provides additional information if something else needs fixing. Also provides a quote for the additional repair that includes parts and labor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine maintenance
friendly service department, timely repairs, clean waiting room, free WiFi, speedy check-out, complimentary car wash, good snacks, water and coffee available
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase