Reviews
Professional, experienced and care about its customers.
Professional, experienced and care about its customers. Car was done in a timely manner and returned clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star rating! We're glad to hear you enjoyed your experience with our service center. We look forward to working with you again!
Ms. Valdez was very on top of everything as she always
Ms. Valdez was very on top of everything as she always is, she gets things done. Always with with a smile.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We're glad to hear that Mariela made sure you got great service during your visit with us. If there is anything else you need, let us know!
We workwd with Nate Valenzuela and he was great.
We workwd with Nate Valenzuela and he was great. He was helpful, informative and respectful through the whole process. He never pressured us and helped us go home with the vehicle we wanted. Would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing your review! We're thrilled to hear how Nate helped make your visit worthy of your 5-star rating. If there is anything else we can help with, let us know!
Mary’s service is always fantastic and makes the whole
Mary’s service is always fantastic and makes the whole process seamless. Great communication and extremely attentive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the positive feedback on your service visit for your Genesis, Bob! We're happy that Mariela could help you out and was there to answer your questions. Thanks so much, and we look forward to your return!
Very helpful.
Very helpful.and nice. They spend their time to explain everything..we are satisfied with their service
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your review with us! We are glad to hear you enjoyed your time with us. Let us know if there is anything else we can help with!
Always an amazing experience working with Trevor.
Always an amazing experience working with Trevor. He's always working hard to give me the express service, he is considered of my time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your 5-star review and kind words for Trevor! It was a pleasure to assist you, and we hope to see you again soon!
Mariana was professional and responsive.
Mariana was professional and responsive. The entire experience was easy and enjoyable. I highly recommend this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent rating and kind words for Mariana! We're here to help with anything you need in the future. Enjoy your drive!
Competing with high end brands and not able to even
Competing with high end brands and not able to even provide loaner. Not good experience
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to learn about your recent visit and would like to learn more about it. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager
Very Very bad service I will not recommend never no one.
Very Very bad service I will not recommend never no one. I'm not recommend anyone to go through
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Siran, we're sorry to hear about your negative experience with us. We'd like to learn more about it at your earliest convenience. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager
Not at all happy with the response of returning phone
Not at all happy with the response of returning phone calls. My car went in for a recall and it took 6 weeks to get it back. The last time it was in for service, it took 3 1/2 months to get it back.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We realize your time is valuable and it is our goal to provide you with prompt, reliable service. We apologize for the length of your wait and that we failed to serve you in a timely manner. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager