Reviews
Everyone was friendly and very accommodating.
Everyone was friendly and very accommodating. They were very knowledgeable about the cars I inquired about. Their follow up was beyond perfect service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so grateful for your 5-star review! If you ever need any assistance, please stop by or give us a call.
Clean facility, good service, fast processing and good
Clean facility, good service, fast processing and good follow up. Nice cars and variety of selections
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us and leaving such a fantastic review! We're always here for your automotive needs.
Very smooth informative great experience!
Very smooth informative great experience! Ernesto was one of the best sales guy I ever had the pleasure to work with. Brian was awesome in finance and overall I will probably never go with any other dealer than Norm Reeves Genesis!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your 5-star review means a lot to us! We're happy to hear that Ernesto ensure you received quality customer service during your visit. We're here whenever you need us, so don't hesitate to visit again.
They were professional and Nate was on point for
They were professional and Nate was on point for communication , he answered all the questions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review for Nate and the team! We're always happy to help, and we'd love to see you again soon.
Me and my wife received excellent customer service.
Me and my wife received excellent customer service. Our service representative went the extra mile to make us fell welcome, went the extra mile to make sure we drove off that day with the car of our dreams! Thank you so much Genius of Cerritos
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so grateful for your 5-star review! We're glad to hear that our team made sure you had a great experience with us. If you ever need anything else, don’t hesitate to get in touch or swing by the dealership.
I drive extra miles just to go to this dealership.
I drive extra miles just to go to this dealership.I get treated very well and it's a top-notch dealership.Kyle is the best service rep.I've ever dealt with. I wouldn't go anywhere else.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us! We're glad to hear that Kyle and our team worked hard to make sure you had excellent service. We look forward to serving you again!
The service we received at Norm Reeves Genesis was great.
The service we received at Norm Reeves Genesis was great. The team was responsive and professional. Julian was helpful throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words and 5-star rating! If you ever need anything else, don't hesitate to reach out or visit us again.
Kyle is always helpful and professional in how he handles
Kyle is always helpful and professional in how he handles the customers, always a pleasure to see him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and the 5-star rating! We’re delighted you had a great experience. Visit us again anytime!
Kyle is always super helpful and polite.
Kyle is always super helpful and polite. He’s also pretty accurate with the estimated time it takes to complete the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your 5-star rating! Feel free to drop by or reach out if you need anything else—we’re here to help.
Always polite and friendly… Kyle is awesome very prompt
Always polite and friendly… Kyle is awesome very prompt and courteous explains everything that’s wrong. Huge asset to the dealership!!! Will continue to have my vehicle serviced here for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars and excellent review! We aim to provide the best service, and your feedback tells us we're on the right track.