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Norm Reeves Genesis of Cerritos

(572 reviews)
Visit Norm Reeves Genesis of Cerritos
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 9:00am–8:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award

Reviews

(572 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norm Reeves Genesis of Cerritos from DealerRater.

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Great customer service kept in touch the whole time.

Great customer service kept in touch the whole time.would recommend people to come here

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're delighted you had a great experience and look forward to helping you again.

Great costumer service was very helpful and knowledgeable

Great costumer service was very helpful and knowledgeable about my car he overview all I need thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled to see your 5-star rating! It was a pleasure serving you, and we're here whenever you need us.

Julian Murillo made the process fast and easy.

Julian Murillo made the process fast and easy. He was incredibly helpful guiding me each step with clear communication

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Your positive feedback means the world to us! We're glad you enjoyed your visit, and we hope to see you again soon.

Clean facility, good service, fast processing and good

Clean facility, good service, fast processing and good follow up. Nice cars and variety of selections

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us and leaving such a fantastic review! We're always here for your automotive needs.

Everyone was friendly and very accommodating.

Everyone was friendly and very accommodating. They were very knowledgeable about the cars I inquired about. Their follow up was beyond perfect service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so grateful for your 5-star review! If you ever need any assistance, please stop by or give us a call.

Very smooth informative great experience!

Very smooth informative great experience! Ernesto was one of the best sales guy I ever had the pleasure to work with. Brian was awesome in finance and overall I will probably never go with any other dealer than Norm Reeves Genesis!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Your 5-star review means a lot to us! We're happy to hear that Ernesto ensure you received quality customer service during your visit. We're here whenever you need us, so don't hesitate to visit again.

Me and my wife received excellent customer service.

Me and my wife received excellent customer service. Our service representative went the extra mile to make us fell welcome, went the extra mile to make sure we drove off that day with the car of our dreams! Thank you so much Genius of Cerritos

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We’re so grateful for your 5-star review! We're glad to hear that our team made sure you had a great experience with us. If you ever need anything else, don’t hesitate to get in touch or swing by the dealership.

I drive extra miles just to go to this dealership.

I drive extra miles just to go to this dealership.I get treated very well and it's a top-notch dealership.Kyle is the best service rep.I've ever dealt with. I wouldn't go anywhere else.

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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! We're glad to hear that Kyle and our team worked hard to make sure you had excellent service. We look forward to serving you again!

They were professional and Nate was on point for

They were professional and Nate was on point for communication , he answered all the questions

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review for Nate and the team! We're always happy to help, and we'd love to see you again soon.

The service we received at Norm Reeves Genesis was great.

The service we received at Norm Reeves Genesis was great. The team was responsive and professional. Julian was helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and 5-star rating! If you ever need anything else, don't hesitate to reach out or visit us again.