Reviews
Perla was patient understanding, very knowledgeable about
Perla was patient understanding, very knowledgeable about the Genesis models we were interested in, and very helpful. She gave us a chance to test drive the car we were interested in. I didn’t agree to the buy it right away, because I wanted to compare with similar cars in Orange County. The sales person there was very nice, but didn’t know the cars like Perla, and their cars not as nice, so we went back to Perla and she took care of the details in a flash. She I’d am extraordinary salesperson and Born Reeve’s Genesis has great cars & great extended warranties!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review, Amanda! We're glad that Perla helped you find a great vehicle during your visit. If there is anything else you need, let us know!
Mary helped me a lot with my car more than once.
Mary helped me a lot with my car more than once. Thank you to her. Good service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to see your 5-star review! It was a pleasure helping you, and we hope to see you back soon.
Good service and very kind and fast.
Good service and very kind and fast. So I was satisfied with your service. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so grateful for your 5-star review! Please let us know if we can assist you with anything else.
Excellent and responsive communication and friendly
Excellent and responsive communication and friendly service. Leasing the Genesis has (so far) been great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're excited to assist you again in the future.
Mariela always but always provides the best service to
Mariela always but always provides the best service to make customers feel confortable and the the entire service department is great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star rating! We're thrilled you had a great experience with us. Feel free to stop by anytime—our team is always here to help!
Wait time was way too long for just check up and for
Wait time was way too long for just check up and for servicing. It took almost three hours for something they said would take 15 minutes.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the length of your wait and that we failed to serve you in a timely manner. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager
The Services Department staffing deserves a raise now,
The Services Department staffing deserves a raise now, not next year, now, outstanding guests service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We're here to help anytime you need us.
Mariana did a great job.
Mariana did a great job. She was patient, knowledgeable, and easy to work with. She worked hard at getting me exactly what I wanted and couldn’t ask for more!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're grateful for your 5-star review are shout-out for Mariana! Our doors are always open for you.
Recommended best car that fits my preference and super
Recommended best car that fits my preference and super helpful throughout the deal, pretty satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear you had a great experience! Please let us know if there's anything more we can do for you.
Mr Kyle has lot knowledge on my genesis I can trust him
Mr Kyle has lot knowledge on my genesis I can trust him leave my car to service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to receive your 5-star rating! Feel free to drop by or call us anytime.