Reviews
Took my car over for service and spoke to Jeremy Sung I
Took my car over for service and spoke to Jeremy Sung I explained my concerns to him he was helpful and patient he explained everything and I was satisfied service here was quick and satisfactory I recommend Jeremy if you need service here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Walker, we're delighted to hear that Jeremy provided you with helpful and patient service at Stoler Lexus. Thank you for recommending him, and we appreciate your feedback!
Very good experience with Stoler Lexus.
Very good experience with Stoler Lexus. Tom was excellent in communication when I needed a car of my choice that was still in transit to the dealership, to track. He called me right away when the car arrived. Then let me drive test the car next day and we made a deal. I wish Stoler was more generous on negotiating the out-of-door price but in general I am happy. The deal was processed quick and within a few hours I drove back home on a new car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Boris, thank you for sharing your experience with us at Stoler Lexus. We're glad to hear Tom provided excellent communication and that the process was quick. We appreciate your feedback on pricing and are happy you're enjoying your new car!
Excellent Experience I had two excellent experiences
Excellent Experience I had two excellent experiences at the Service Department of Stoler Lexus from start to finish with Mr. Edwin Carchi. Edwin is very friendly, professional and highly knowledgeable. Edwin's service was no doubt top-notch. Last October, I encountered four-wheel drive malfunction issue with my 2019 Lexus RX350L. Edwin quickly diagnosed the problem and provided a clear explanation of the repairs needed. The work was done efficiently and I was extremely satisfied. Now my Lexus runs like new! On 2/8/2025, I had my inspection and oil change done at the Service Department of Stoler Lexus with the help of Edwin. Edwin directed the mechanic to do a detailed check-up, ensuring my car was safe and running smoothly. The service was fast, and Edwin used high-quality oil, which helps keep my engine running smoothly. He not only directed the mechanic to change the oil, but also asked him to check and fix other key components as well, such as filters, fluids, and tire pressure, giving me peace of mind. Edwin made the entire process hassle-free. I really appreciated the excellent job Eddie and mechanic did! If you are looking for a trustworthy and skilled auto repair service, I would highly recommend the service department of Stoler Lexus and Edwin. I’ll definitely be returning for future maintenance. David Li Levittown, NY
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for sharing your positive experiences with Edwin and the service team at Stoler Lexus! We're delighted to hear that everything from diagnosis to maintenance was handled efficiently. We look forward to seeing you again for future services!
A great experience.
A great experience. Everyone was professional and courteous, the salesman, Xinlong, the tech specialist, Vinnie, and the managers finalizing the sale. We highly recommend this dealetship
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tom, we're delighted to hear you had a great experience with Xinlong, Vinnie, and the team at Stoler Lexus. Thank you for recommending us! Enjoy your new vehicle!
Stoler Lexus - Farmingdale gives excellent service… I
Stoler Lexus - Farmingdale gives excellent service… I just wanted a shout out to Edwin the service advisor for always taking care of customers needs… 5stars…
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rudy, thank you for the shout-out to Edwin and our team at Stoler Lexus! We're delighted to hear that you're pleased with the service. We appreciate your support!
I have other dealerships that are closer to my home but,
I have other dealerships that are closer to my home but, the service that Gail and the service dept provides is why I continue to go to Stoler. My Service Advisor, Felicia was very professional and friendly. I look forward to dealing with her in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andre, we're delighted to hear that Gail and Felicia have made your experiences at Stoler Lexus worth the extra drive. Thank you for choosing us, and we look forward to serving you again!
I receive great service everytime.
I receive great service everytime. I receive great service everytime. I receive great service everytime.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
JB, thank you for your continued support and kind words about the service at Stoler Lexus! We look forward to serving you again in the future.
My associate Lorenzo was informative, polite, and
My associate Lorenzo was informative, polite, and patient. The other support staff were curt with a robotic manner to their communication style that bordered on being rude. Perhaps, more customer service training is in order for them.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchase was effortless after the initial negotiation.
Purchase was effortless after the initial negotiation. Purchase and car pickup of the car were very easy
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear that the purchase and pickup process went smoothly at Stoler Lexus! Thank you for sharing your experience, and we hope you're enjoying your new car.
Haron and Brian both were really helpful at making the
Haron and Brian both were really helpful at making the test driving and buying experience really smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that Haron and Brian made your test driving and buying experience smooth at Stoler Lexus. Thank you for sharing this positive feedback!