Reviews
Joe was great to work with.
He did not stear me wrong on any of the recommended servkce items for my Accord Sport. Will come back again for service when needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review on your experience with our service department! We look forward to continuing to serve you!
Service Dept
As always, Joe Sanserverino did a great job keeping me informed and and made sure my repair was done in timely manor. Thanks Joe for the good work !!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy to hear you had a pleasant visit servicing your vehicle with us.
Already completed a review
Already completed a review so please refer to that one. I submitted it a few days ago and it was very positive. Thanks, Jorie Sear
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jorie, thank you so much for your wonderful review!
Thorough end-to-end service - it was exceptional!
We came to look for a car and our salesperson was fantastic. We didn't buy right away but he followed up with us - never pressuring - until we were ready. This is our fourth Honda from this dealership and it's always been a tremendously positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great having you part of the Honda family here, Karla. Hope you are enjoying your new vehicle. :)
The sales person was Awsome!
The reason I made this purchase was due to the awesomeness of the sales person. I can't stress how pleased I was. I went directly to Mr Joshua Cruz because of recommendations. They specifically recommended I purchase with joshua Cruz. He knew his cars, prices, and helped me 100% along the way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hope you are enjoying your new vehicle. Thank you for taking the time to write your review. :)
Customer
Excellent service department and Joe took tremendous care of my truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Lou! We look forward to continuous service!
car maintenance care
service was prompt and over all review of any future repairs was thoroughly discuss
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words!
Very Satisfactory
The service rep, Joe Sanseverino, who helped me was excellent. I waited while my car was serviced and it was ready as promised. The waiting area was very accommodating with fresh coffee, donuts and a TV. It made the wait pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We're glad that Joe was able to assist you and that our service team got your car repaired in speedy time! We look forward to serving you again soon!
Check your vehicle before you leave for damage.
To start I have been with this particular dealership since 1990 when it was Kea Honda. It has been bought over through the years and as everything it has changed. That being said I have heard lots of negative feedback from work associates and other people from the area about their current reputation. I was very pleased this year how my van lease went ,but yesterday when I waited 2 hours for an oil change and a NYS inspection I was not too happy. After the dealer I went to vacuum my car and noticed a 4 inch deep scratch on my rear right door. How do I go back and point fingers. The attendant did do an inspection of the exterior of the vehicle and made me sign for it stating that there was no damage. I am so displeased that this has happened. This particular vehicle is a lease also. Now it's on me to deal with the return when I know I had no part in the incident. To think I was scouring the car lot to see what Honda I wanted to get into next. Lease a car and pay to return it. Lesson learned. Up until this point I have never had a problem. I'll be moving on now.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are sorry you felt like the vehicle was not properly inspected. We assure you that this scratch did not happen while at the dealership. We hope that you would consider us in the future. Give us a call, since your review is anonymous, and we would be happy to discuss this in further detail.
Maintaining all of my Hondas for 11 years.
Competent staff. They have troubleshooted and repaired a couple of tough to diagnose problems on my old CR-V. We now own 2 Hondas and they service them both.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your wonderful review! We're glad our team was able to assist you and help make your Honda CRV in healthy driving condition. We look forward to working with you again soon! Happy Driving!