Reviews
Very accomodating. All professionals. Will help you find...
Very accomodating. All professionals. Will help you find what you want. Ive been a Ford customer since 2014. The staff here are the best. You guys ROCK!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great support
I factory maintain all personal vehicles. This is my 3rd truck w this dealership. 250k+ miles out of each truck. They now take care of my daughter's Eclipse. Enough said
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pam Anderson @ Stevens 112 Ford.
It’s always a pleasure to do business with Pam Anderson @ Stevens 112 Ford. Ms. Anderson has excellent product knowledge, and is always able to fulfill our needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst Ford Dealer on Long Island
I purchased a 2019 ford Ranger I was told from the salesman it was a demo vehicle. Pickup the vehicle it was dirty and the steering wheel controls didn’t work this of course I was told after I signed the papers. I took the truck home noticed the bed liner they installed wasn’t right it was cut to fit the truck when I pulled it up the bed was all scratched and dented. I went back to the dealer talked to the new car manger he told me I purchased a used truck what did I want if I had any problems go talk to Ford. I then reminded him it was purchased as a new vehicle he didn’t care. The GM then called me and we agreed to have a sprayed in liner installed. Bottom line everybody lied about the damage they didn’t disclose the damage and used a bed liner to cover up the problems.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Top rate dealership. Everyone is courteous, professional...
Top rate dealership. Everyone is courteous, professional and accommodating. They are prompt to repair. They are neat in the work they do and fix it right the first time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Seems like a scam
I keep getting lots of emails from this Ford dealership supposedly located in New York, asking me about my recent purchase of a Ford vehicle from them. The problem is that I have never been east of Texas in my entire life. So, it makes me wonder if this is a case of identity theft, where someone used my name and credit to buy a Ford in New York. I have checked my credit report and I do not see this purchase listed. I have emailed this company several times but never hear back from them. I don't trust them.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great drop off, fast repair.
The night drop off is quick and easy, service was fast and good. My only downside is that, like all dealers I have dealt with, is no one calls you to tell you the auto is done. Other than that, fast and easy! Oh, and the girl on the desk when I went to pick up the car was fantastic!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warranty Issue
Truck was brought in for a warranty issue and a recall. The service rep was great calling each day to inform me on the status of my truck.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
From the moment I sent a request of info on my vehicle I...
From the moment I sent a request of info on my vehicle I encountered nothing but professionalism. I recommend everyone to go to Stevens Ford. Thank you Bobby.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worked with Cody Clark & Sales Manager David Benstock....
Worked with Cody Clark & Sales Manager David Benstock. They were able to provide me with a great deal in a prompt fashion to meet all of my needs for a trade in & new vehicle lease.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car