Reviews
LIKE BUYING FROM FAMILY
Went to Hassett looking at a few different vehicles for my son. I wasn't quite impressed with the quality of choices. My salesman, Philip Deitch was more than helpful. He showed my son a variety of cars and my son chose a Fusion. We test drove it, and he loved it. Phil took the time to explain the Certified Ford program and also explained how they have no fees, unlike Levittown Ford, which I had stopped by earlier that day. He gave us the rate offered by Ford without any reservations. I truly enjoyed the honest up front way he delt with us. He seemed more interested in my son being happy with his choice than anything else. He made us feel at home and I will tell all my friends how wonderful he was. Thanks Phil for going the extra yard and making this dad the hero of the day. Dr. Barry D.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great experiencw at hassett
just got a preowned Lincoln mkz at hassett. those guys really know how to make a customer happy. my car looked like it was brand new. they got me a great deal on my car and a 1.9 percent finance rate. I couldn't be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great job by hassett ford
just wanted to say that my salesman ralph coffey helped me out perfectly.he showed me the car,got me a great deal on car and delivered what he promised.even the sales manager sal rivela came out to thank me for your business and said if you ever need anything you can ask for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I just want to say that Mike Scannello was right on. He...
I just want to say that Mike Scannello was right on. He is knowledgeable, pleasant and very accommodating. He directed me to the vehicle that met my needs and wallet. It was a very pleasant experience and I would recommend him and the dealership to anyone looking for a car. Thanks Mike!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was our sixth Ford product and given our last...
This was our sixth Ford product and given our last experience we didn't think we would buy another one. Tim did a great job and restored our trust in Ford. We are extremely happy with our new Explorer. Thanks Tim.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael Galante made my car buying experience one of the...
Michael Galante made my car buying experience one of the best I have ever had. He was so professional yet made me feel like I knew him for years! I felt like he valued me as a customer and not just a number. He took the time to explain everything to me. He answered all my questions. He helped with the insurance, dealing with the insurance company so that I didn't have to do a thing! When I picked up my car he took over an hour just showing me how everything worked in my new fusion. I recommend Michael to anyone that is looking to buy a new car or truck. In fact my Dad is going to go to Michael for a Lincoln in a few weeks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased my first Subaru from Hassett in 1999 and the...
I purchased my first Subaru from Hassett in 1999 and the sales team continues to excel in all areas of sales expertise. Knowledge of the automobile itself and the current lease and sales incentives are always presented in full detail. I think the major reason I like to buy from a salesman at Hassett is that the salesman never runs to a sales manager to see if a sales negotiation is acceptable. The salesman is sufficiently knowledgeable to close a deal without the approval of an an upper level manager. I feel like family when I purchase from Hassett. Without a doubt the quality of the Subaru product has kept me as a customer. I do not find competitive vehicles at the Subaru price points to be comparably equipped nor to be of the equivalent quality in engineering and attention to detail. It is evident that Subaru does not build its vehicles to the lowest common economic denominator. When Subaru finds something that works, it stays with it and refines it. I was never a proponent of foreign cars and always wanted to buy American, but I find little in the automotive industry that compares with the quality of engineering that goes into a Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First, I want to say that overall there is nothing that I...
First, I want to say that overall there is nothing that I would change with my recent purchase from Hassett Ford. I only had to visit there 3 times first to get the information on the car I was looking to buy, second to test drive the car and place an order, and finally to pick up my new car. The salesperson that I met and worked with to complete everything was John Fanuzzi. He was very knowledgeable and answered all of my questions plus additional information that was good to know. He kept in contact with me after placing the order so that I knew how everything was going. He was very professional and pleasant to deal with on every visit. He even asked me if I needed anything like a cup of coffee or water. He walked me through all of the features of the car and even offered to help set up my cell phone. However, I have an older phone that does not have Bluetooth. He said when you get your new phone just give me a call to come down and he would help me set it up. I found that to be great, after the sale is done he is still there for his customer. Again, overall everything could not have gone better from the people at the dealership to John to my car coming in earlier then expected. I want to thank John for a pleasant experience, I am so lucky to have met him from day 1. I would tell anyone if you are looking for a new car go to Hassett Ford. They are an A+++ dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been leasing and buying only Japanese and German...
I have been leasing and buying only Japanese and German cars the last 25 years and am so happy about this Ford experience. Craig Tsapelis was a knowledgeable and a charming salesman who gave me a perfect Ford Escape. The car and all it's features are superb and the dealership and experience was as good if not better than anything I have tried. I am so pleased with everything. The leasing was priced just right and the whole experience was easy and comfortable. I recommend Craig and Hassett Ford to anyone looking for a very special car and wants a painless experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John Fanuzzi made my first car buying experience the best...
John Fanuzzi made my first car buying experience the best I could have possibly asked for. His old school approach made me feel like a valued customer not just someone a dealer wanted it make a dollar off of. He took the time to explain the process to me and never tried to rush me through the process. He was also fantastic at returning calls when trying to set up my new car insurance. I picked up my car today and he took almost a half an hour alone just showing me how everything works in he car. I had my dad with me for his process and even he said he'd definitely go to John in the future if he was looking for a car. I found John through reviews on this site and now I know why everyone rated him so highly. I recommend John to anyone that is looking to buy a vehicle but not feel like someone is selling you something.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car