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Hassett of Wantagh

(1,150 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hassett of Wantagh from DealerRater.

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This was our sixth Ford product and given our last...

This was our sixth Ford product and given our last experience we didn't think we would buy another one. Tim did a great job and restored our trust in Ford. We are extremely happy with our new Explorer. Thanks Tim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Michael Galante made my car buying experience one of the...

Michael Galante made my car buying experience one of the best I have ever had. He was so professional yet made me feel like I knew him for years! I felt like he valued me as a customer and not just a number. He took the time to explain everything to me. He answered all my questions. He helped with the insurance, dealing with the insurance company so that I didn't have to do a thing! When I picked up my car he took over an hour just showing me how everything worked in my new fusion. I recommend Michael to anyone that is looking to buy a new car or truck. In fact my Dad is going to go to Michael for a Lincoln in a few weeks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I purchased my first Subaru from Hassett in 1999 and the...

I purchased my first Subaru from Hassett in 1999 and the sales team continues to excel in all areas of sales expertise. Knowledge of the automobile itself and the current lease and sales incentives are always presented in full detail. I think the major reason I like to buy from a salesman at Hassett is that the salesman never runs to a sales manager to see if a sales negotiation is acceptable. The salesman is sufficiently knowledgeable to close a deal without the approval of an an upper level manager. I feel like family when I purchase from Hassett. Without a doubt the quality of the Subaru product has kept me as a customer. I do not find competitive vehicles at the Subaru price points to be comparably equipped nor to be of the equivalent quality in engineering and attention to detail. It is evident that Subaru does not build its vehicles to the lowest common economic denominator. When Subaru finds something that works, it stays with it and refines it. I was never a proponent of foreign cars and always wanted to buy American, but I find little in the automotive industry that compares with the quality of engineering that goes into a Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

First, I want to say that overall there is nothing that I...

First, I want to say that overall there is nothing that I would change with my recent purchase from Hassett Ford. I only had to visit there 3 times first to get the information on the car I was looking to buy, second to test drive the car and place an order, and finally to pick up my new car. The salesperson that I met and worked with to complete everything was John Fanuzzi. He was very knowledgeable and answered all of my questions plus additional information that was good to know. He kept in contact with me after placing the order so that I knew how everything was going. He was very professional and pleasant to deal with on every visit. He even asked me if I needed anything like a cup of coffee or water. He walked me through all of the features of the car and even offered to help set up my cell phone. However, I have an older phone that does not have Bluetooth. He said when you get your new phone just give me a call to come down and he would help me set it up. I found that to be great, after the sale is done he is still there for his customer. Again, overall everything could not have gone better from the people at the dealership to John to my car coming in earlier then expected. I want to thank John for a pleasant experience, I am so lucky to have met him from day 1. I would tell anyone if you are looking for a new car go to Hassett Ford. They are an A+++ dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have been leasing and buying only Japanese and German...

I have been leasing and buying only Japanese and German cars the last 25 years and am so happy about this Ford experience. Craig Tsapelis was a knowledgeable and a charming salesman who gave me a perfect Ford Escape. The car and all it's features are superb and the dealership and experience was as good if not better than anything I have tried. I am so pleased with everything. The leasing was priced just right and the whole experience was easy and comfortable. I recommend Craig and Hassett Ford to anyone looking for a very special car and wants a painless experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

John Fanuzzi made my first car buying experience the best...

John Fanuzzi made my first car buying experience the best I could have possibly asked for. His old school approach made me feel like a valued customer not just someone a dealer wanted it make a dollar off of. He took the time to explain the process to me and never tried to rush me through the process. He was also fantastic at returning calls when trying to set up my new car insurance. I picked up my car today and he took almost a half an hour alone just showing me how everything works in he car. I had my dad with me for his process and even he said he'd definitely go to John in the future if he was looking for a car. I found John through reviews on this site and now I know why everyone rated him so highly. I recommend John to anyone that is looking to buy a vehicle but not feel like someone is selling you something.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Love Hassett. Bought my first Ford Fusion at another...

Love Hassett. Bought my first Ford Fusion at another dealer but after the first few services started to bring my car to Hassett. Alex in service is wonderful. When I told him I wanted another car he got me a trade in immediately and introduced me to John Fanuzzi who is an honest and great salesman. Danny in Finance makes the day with his personality. All around a great dealer with very good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Devin was very friendly and very helpful with providing...

Devin was very friendly and very helpful with providing information. She was extremely prompt in getting all the paper work together so we could get the car ASAP. Recommended her to my sister who just bought a Subaru from her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a very pleasant experience purchasing our new Ford...

We had a very pleasant experience purchasing our new Ford Expedition from John Fanuzzi. He always had answers to all our questions.John made us feel very confident with all our decision. We will certainly recommend Hassett of Wantagh, and of course the most helpful and soft spoken salesperson John Fanuzzi . Paul & Lorraine Lombardo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I gave hassett good reviews because they were very easy...

I gave hassett good reviews because they were very easy to deal with. Devin was extremely nice and accommodating. I think I could of gotten a better price had I went with BJ's auto sales but I wanted to stay local. The only problem I had was with the sales manager and his "pitch." I half-expected it but could of done without it. I've dealt with dealerships who try to have your best interest but I feel Hassett was trying to slip in a warranty, higher APR or extras. All in all I was happy with Devin and the price was fair so I was happy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.