Reviews
Great Service
The staff was very accommodating in getting me a loaner while they worked on my Ford Escape which had taken a few days to repair. After picking up the vehicle, unfortunately the engine light appeared and I had to bring back the truck to the service department. They took me right away and got me a rental in which they paid for. They found the problem,and my 2010Ford Escape was able to pass the NYS inspection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
2013 Focus ST. Great service. Fernando was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We sincerely thank you for your business and hope to continue serving you for many years to come!
Great service
Fast and efficient service. Waiting area was clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Fusion - Repair- excellent job
Staff helpful. completed work by end of day. Good Job by Fernando quoted price for job, and was very close to that $ amount.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
new and very clean dealer ship.
The staff was friendly,helpful,and the whole experience was just great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
very new and clean dealer ship.
The staff was friendly, very helpful,the whole experience was just great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
WHINING NOISE, RADIO INOPERABLE
PROBLEM FIXED BUT BROKE AGAIN. WILL BE RETURNING FOR RESOLUTION OF PROBLEM
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and 2, excellent customer service
Alex and Juliana were very helpful in making sure all my problems were fixed to my satisfaction. As always my 2911 Edge left the shop in better condition than before I brought it in. The shop crew were great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good experience
From the start, the people up front were very accommodating, contacted us by phone to let know what was wrong, and give us a time frame for repair. Called us when it was ready, and pick was just as easy.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your strong recommendation of the staff and Hassett Ford Lincoln. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Great service, as always!
I dropped the car off for scheduled maintenance first thing in the morning. I was asked if I needed the car back at any specific time, which I did not. By early afternoon the car was ready. An attendant brought the car around for me, making it easy to exit the lot. I couldn't have asked for a better experience. Thank You, as always, for your excellent service!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase