Reviews
Hassett's Sales/ Service Dept. are the best
Service, as always, was great. The Sales Dept. is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
They were great ! Service was fast and friendly . waiting room was very clean with coffee, water and snacks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. It's great to hear that we could be of such help!
2010 Mustang
Tim Coppola very professional and helpful during buying process from start to finish. 2010 Ford Mustang and with my Mazda trade-in.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My truck
Very friendly very fast and didn not try to push anything that my truck didn't need
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. The staff at Hassett Ford Lincoln always strives to provide personable and excellent customer service. We greatly appreciate your business!
Great Service.
I find the Service Department At Hassett Ford to be exceptional. Everyone is very courteous and professional.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Dorothy! Thank you for your positive review. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Great service; nicest staff
I have always been treated nicely at Hassett. Kudos to Alex Balzamo and Kim!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
The staff was very accommodating in getting me a loaner while they worked on my Ford Escape which had taken a few days to repair. After picking up the vehicle, unfortunately the engine light appeared and I had to bring back the truck to the service department. They took me right away and got me a rental in which they paid for. They found the problem,and my 2010Ford Escape was able to pass the NYS inspection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
2013 Focus ST. Great service. Fernando was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We sincerely thank you for your business and hope to continue serving you for many years to come!
Great service
Fast and efficient service. Waiting area was clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Fusion - Repair- excellent job
Staff helpful. completed work by end of day. Good Job by Fernando quoted price for job, and was very close to that $ amount.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase