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Hassett of Wantagh

(1,144 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hassett of Wantagh from DealerRater.

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Great Service

The staff was very accommodating in getting me a loaner while they worked on my Ford Escape which had taken a few days to repair. After picking up the vehicle, unfortunately the engine light appeared and I had to bring back the truck to the service department. They took me right away and got me a rental in which they paid for. They found the problem,and my 2010Ford Escape was able to pass the NYS inspection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

2013 Focus ST. Great service. Fernando was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We sincerely thank you for your business and hope to continue serving you for many years to come!

Great service

Fast and efficient service. Waiting area was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford Fusion - Repair- excellent job

Staff helpful. completed work by end of day. Good Job by Fernando quoted price for job, and was very close to that $ amount.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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new and very clean dealer ship.

The staff was friendly,helpful,and the whole experience was just great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very new and clean dealer ship.

The staff was friendly, very helpful,the whole experience was just great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WHINING NOISE, RADIO INOPERABLE

PROBLEM FIXED BUT BROKE AGAIN. WILL BE RETURNING FOR RESOLUTION OF PROBLEM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and 2, excellent customer service

Alex and Juliana were very helpful in making sure all my problems were fixed to my satisfaction. As always my 2911 Edge left the shop in better condition than before I brought it in. The shop crew were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good experience

From the start, the people up front were very accommodating, contacted us by phone to let know what was wrong, and give us a time frame for repair. Called us when it was ready, and pick was just as easy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your strong recommendation of the staff and Hassett Ford Lincoln. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Great service, as always!

I dropped the car off for scheduled maintenance first thing in the morning. I was asked if I needed the car back at any specific time, which I did not. By early afternoon the car was ready. An attendant brought the car around for me, making it easy to exit the lot. I couldn't have asked for a better experience. Thank You, as always, for your excellent service!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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