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Hassett of Wantagh

(1,144 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hassett of Wantagh from DealerRater.

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"Professional and Knowledgeable Service Team!"

I brought my 2008 Lincoln Town Car in for service. The AC was malfunctioning. While my car was in the shop, I was given a complimentary Lincoln Loaner vehicle. My service representative (Juliana Milone) was very professional, personable, and kept me apprised of all updates. Also, I received a complimentary full service Lincoln car wash. I was completely satisfied with my experience dealing with the Hassett of Wantagh service team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy you enjoyed working with our staff, Michael! Thanks for the feedback and strong recommendation!

SERVICE DEPARTMENT

the service staff are extremely helpful, courteous, and act in very professional manner. They always call when my car is ready for pickup and the service office is run very efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had a pleasant experience here at Hassett Ford Lincoln. Do not hesitate to call if you need anything. Be safe on the road.

bought a car

The staff was professional and efficient. I dealt with Michael David and he made my purchase easy and I had no problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service on mountaineer

The service was done in a most professional manner. Time estimates were accurate. Repairs needed were carefully explained. Service department was courteous and helpful in all matters.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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hassett

always a wonderful friendly and helpful place to take my truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are ecstatic to read your review of our location, Christopher. Hope you're enjoying your vehicle, and as always, drive safe!

very courteous and efficient

very courteous and helpful. work d.one quickly and efficiently and with a smile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

The staff is always very pleasant to deal with!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everything went without a hitch!

The young lady that helped called and let me know when my auto was ready and what had been done. Everything went without a hitch. My only concern was that I was unable to get a loaner car. There was already a month and a half wait for a day to get one. Should have more availability for that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear of your positive experience with our location, Mary. Exceptional deals and positive customer service come standard with the dealership. Thanks for the feedback and strong recommendation!

Expert service and great customer care

Honestly, I am completely blown away by the service provided by Hassett Ford Truck Service. It really pays to bring your truck to the experts. They found a solution to an issue that had been occurring with my F-150 since the summer and the cost of repairs was half of what I expected it to be. I have already recommended Truck Service to several people who will be bringing their trucks and vans there in the very near future. Thanks to Stacy for amazing customer service as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Vehicle Lease

John Fanuzzi at Hassett Ford is the consummate professional ! He is a gentleman who makes buying or leasing a vehicle a pleasant experience. He is accommodating in everyway, helping you determine what is the best vehicle for you and how to make it affordable. I am looking forward to my next vehicle purchase. I have serviced cars there for a number of years and have found the entire department professional and the workmanship excellent. I would highly recommend Hassett to anyone interested in a Ford, Lincoln, or Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Our Staff work hard to ensure the quality of care we put into everything we do! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!