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Hassett of Wantagh

(1,150 reviews)
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hassett of Wantagh from DealerRater.

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new and very clean dealer ship.

The staff was friendly,helpful,and the whole experience was just great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very new and clean dealer ship.

The staff was friendly, very helpful,the whole experience was just great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WHINING NOISE, RADIO INOPERABLE

PROBLEM FIXED BUT BROKE AGAIN. WILL BE RETURNING FOR RESOLUTION OF PROBLEM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good experience

From the start, the people up front were very accommodating, contacted us by phone to let know what was wrong, and give us a time frame for repair. Called us when it was ready, and pick was just as easy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your strong recommendation of the staff and Hassett Ford Lincoln. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Great service and 2, excellent customer service

Alex and Juliana were very helpful in making sure all my problems were fixed to my satisfaction. As always my 2911 Edge left the shop in better condition than before I brought it in. The shop crew were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, as always!

I dropped the car off for scheduled maintenance first thing in the morning. I was asked if I needed the car back at any specific time, which I did not. By early afternoon the car was ready. An attendant brought the car around for me, making it easy to exit the lot. I couldn't have asked for a better experience. Thank You, as always, for your excellent service!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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"Professional and Knowledgeable Service Team!"

I brought my 2008 Lincoln Town Car in for service. The AC was malfunctioning. While my car was in the shop, I was given a complimentary Lincoln Loaner vehicle. My service representative (Juliana Milone) was very professional, personable, and kept me apprised of all updates. Also, I received a complimentary full service Lincoln car wash. I was completely satisfied with my experience dealing with the Hassett of Wantagh service team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy you enjoyed working with our staff, Michael! Thanks for the feedback and strong recommendation!

SERVICE DEPARTMENT

the service staff are extremely helpful, courteous, and act in very professional manner. They always call when my car is ready for pickup and the service office is run very efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had a pleasant experience here at Hassett Ford Lincoln. Do not hesitate to call if you need anything. Be safe on the road.

bought a car

The staff was professional and efficient. I dealt with Michael David and he made my purchase easy and I had no problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service on mountaineer

The service was done in a most professional manner. Time estimates were accurate. Repairs needed were carefully explained. Service department was courteous and helpful in all matters.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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