Reviews
very courteous and efficient
very courteous and helpful. work d.one quickly and efficiently and with a smile
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
hassett
always a wonderful friendly and helpful place to take my truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Christopher. Hope you're enjoying your vehicle, and as always, drive safe!
Expert service and great customer care
Honestly, I am completely blown away by the service provided by Hassett Ford Truck Service. It really pays to bring your truck to the experts. They found a solution to an issue that had been occurring with my F-150 since the summer and the cost of repairs was half of what I expected it to be. I have already recommended Truck Service to several people who will be bringing their trucks and vans there in the very near future. Thanks to Stacy for amazing customer service as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
The staff is always very pleasant to deal with!!!!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everything went without a hitch!
The young lady that helped called and let me know when my auto was ready and what had been done. Everything went without a hitch. My only concern was that I was unable to get a loaner car. There was already a month and a half wait for a day to get one. Should have more availability for that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear of your positive experience with our location, Mary. Exceptional deals and positive customer service come standard with the dealership. Thanks for the feedback and strong recommendation!
New Vehicle Lease
John Fanuzzi at Hassett Ford is the consummate professional ! He is a gentleman who makes buying or leasing a vehicle a pleasant experience. He is accommodating in everyway, helping you determine what is the best vehicle for you and how to make it affordable. I am looking forward to my next vehicle purchase. I have serviced cars there for a number of years and have found the entire department professional and the workmanship excellent. I would highly recommend Hassett to anyone interested in a Ford, Lincoln, or Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our Staff work hard to ensure the quality of care we put into everything we do! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
2003 van
my 2003 E250 van needed a new fuel pump. After picking up the truck I went to get gas the next day and gas began to pour onto the floor. the hose from the gas tank was not reconnected to the filler neck and the vent hose was also cut and not reconnected. I reconnected the hose to the filler neck so I could get gas and went back to the truck shop. they made a temporary repair on the vent hose and ordered a new vent hose.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy and fast
Very friendly and professional staff. The whole experience was a pleasure
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! We appreciate your positive review!
New Ford Fusion
ford fusion se 1.5 turbo ecoboost w/ ford sync. love it, the sales person was very nice. I will be going back in the next 6 months to get another car or truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pleasant experience
Everyone was great. Alex really took the extra step and the trouble was found. Kim is great as well when I have to arrange to get my vehicles serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Michael. Thanks again for the positive feedback!