Skip to main content

Reviews

(425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Nemer VW of Latham from DealerRater.

Want to share your experience with this dealership?

Write a review

Everyone went out of their way to help me find a car that...

Everyone went out of their way to help me find a car that was right for me and in my price range. Even after I bought my car I could still go to them with questions. I've had my car for almost a year and they still send birthday and christmas cards. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

great experience

purchased my jetta last march from Josh. great salesman. whenever i come into Neemer to get my car serviced everyone is very friendly and if i see Josh he makes it a point to stop and say hello. great company to purchase a car from!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review "Jetta-turtle," Josh is a great asset to our team and we appreciate your kind words!

willing to deal

If you do your homework, they are willing to listen to reasonable offers. I don't go to my closest VW dealer I drive 45 minutes more to deal with Nemer, it is worth the time to get a better deal and better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks "Penny Pincher." You're right, we always entertain reasonable offers. You don't become the #1 VW Dealer by ripping people off and "swinging for the fences." Just quality sales and service at Nemer VW.

Feels Like Family

Nemer's service department is top notch. They are friendly, eager to please and do a great job with my VW EOS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks "VW Mom" for the review, enjoy your EOS!

No Pressure

Although I have not purchased a vehicle from Nemer Volkswagen yet, everytime I walk into their dealership they are always very friendly and helpful buy do not make you feel pressured into purchasing a vehicle. Very helpful and knowledgable staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're always here when you're ready!

Service

Martin Neamer vw has the best service of any dealer I have ever used. They always ask are you happy with our service? They have the highest rating for all VW dealers and will make sure they stay there. I have been buying cars from Martin Neamer for more the 15 years and can honestly say they really care about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review, we work hard for our reputation and take it very seriously. It's customers like you that have been with us for 15 years that make all the hard work worthwhile!

i have only good things to say about nemer

the service was great , went above and behond to satisify me ! had got my moneys worth with nemer ! thank you eyvon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My First VW

This was my first VW purchase and I have to say I have had a great experience with Nemer VW. Everyone has been polite, friendly and very helpful. I loved that before I left the dealership with my new car they made sure I knew how to use my car. We had such a great experience that my husband is thinking about buying a VW for himself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We know with all the new tech in our vehicles there is a lot to learn and we want to make sure you use your vehicle to its fullest! Make sure if your husband buys a car that you use our referral form on our website to get $300 for you, him, or you can split it in half!

Repair

Great service.Very professinal and courteous staff that follows through and actually cares about you as a customer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the great review, we love to hear it. Make sure you check our new Service Xpress!

Great Cars/Great Dealership

Nemer Volkswagen stands out above the rest. It's a low pressure environment and the staff are friendly and knowledgable. Specifically, the folks in the parts department have spent much needed time with me trying to locate parts for my older VW and have always taken the time to explain things clearly. You will not find a more caring dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We love all Volkswagens, young and old. Thanks for continuing to bring your VW to Nemer!