Reviews
Jetta TDI
I travel alot for work and was in the market for a new car. Chris at Nemer was a huge huge help in showing me the benefits of having a TDI engine. Great gas mileage and such a smooth ride. Highly recommend seeing him!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review of Chris Murphy and the TDI. You can't beat the gas mileage of the TDI and these clean diesel are environmentally friendly and fun to drive!
Great Place, Great People
This is my first VW. It took me 3 months to find a new vehicle. I drove through the lot at Martin Nemer and saw the Tiquan. I didn't test drive it because I wanted to see what was out there. I kept coming to the Tiquan. I decided to drive it and absolutely loved it. Not only the car but the entire experience. The people at Nemer are extremely friendly and not pushy at all. I just took my Tiquan in for a 50,000 service and as with every other 10,000 mile service appointment everything was great. The service department is super friendly as is everyone else that I have dealt with at Martin Nemer VM in Latham, NY
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Unfortunately the Tiguan is sometimes overlooked, but it truly is a great vehicle. Anyone driving CRV or RAV4 should check it out. It's the sporty alternative to boring crossover SUVs and as Theresa says, Nemer VW is the friendly / pressure free place to buy one!
Nemer Stands For Quality!
I have been a customer with Nemer for over 2 years now and I have always had great customer service with sales and service. Their communication is thorough and their service proves it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Joyce, make sure you check out our new Service XPress Quick Lube, no appointment necessary on standard maintenance items!
Service
I recently took my EOS in for my maintenance visit as well as two minor problems. They provided me w/a rental car and corrected the problems in a timely basis. They are always attentive to customer needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review Spiker. I'm glad we were able to meet your expectations. Enjoy your EOS, it's almost convertible time!
vw fan
both my husband and i have had multiple vw's in our lifetime. the experience that we had from the beginning, test driving to the final purchase and driving the car out of the dealership was superb. Bringing car in for routine maintenance has been seamless and painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your review VW Fan. Make sure you take advantage of Our Service XPress Quick Lube and our generous referral program.
Best Dealer
I have purchased 2 cars from Nemer and both experiences were excellent. Great selection and very willing to work with you. Access to many other dealerships to increase your selection! Definitely recommend to friends/family!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, make sure you take advantage of our generous Referral Program, details on NemerVW.com. Jeremy is right, we have a ton of VWs on our lot, but also have access to our entire motor group of 10 New Vehicle brands and hundreds of pre-owned vehicles!
Customer Focus
Nemer does a very good job of focusing on the customer. My daughter's Beetle has been serviced here with continuous attention to her needs. I have always found them very responsive to questions/concerns.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review. We've really tried to change the perception of what servicing a vehicle is all about by providing a comfortable waiting room, great customer service, a shuttle van and more!
A Good Car
We have a 2002 VW Passat with 4motion. It has been a great car that we hope we can keep running for several more years. Nemer has helped us do that.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
That's the beauty of VW, you can drive them practically forever. We'll be happy to keep you on the road and when the time comes to say goodbye, we'll get you into your next safe, reliable and fun to drive vehicle!
Nemer Volkswagen provides excellent value
I've bought two cars at Nemer, and had both serviced there. I appreciate knowing that they know me and my car, the service managers get me in and out on time, and the work they do is excellent. They value my time, treat me with respect, and know what they're doing.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome review, thanks so much. We always do our best!
Great Shopping Experience
I was welcomed into the dealership and made comfortable. I didn't feel any pressure to purchase at any time. I was given lots of options and not made to hurry and give a quick decision.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
While we would love to sell a vehicle to every person that walks in the door the day they walk through the door, we know that not everyone is ready so we do our best to help our customers make good decisions that fit their wants and needs and let our product do the selling. Thanks for the review!