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(425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Nemer VW of Latham from DealerRater.

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Going the the Nemer Dealership is like cominhg home....

Going the the Nemer Dealership is like cominhg home. Everyone at Nemer VW it friendly and very helpful, I must have been ask by every person that worked at the dealership if they cuold help me. I bought two VW Jetta's in one week. So yes I would tell family and friend about Nemer VW... OH I did my sister came in a week later and bought a VW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I first discovered the 2006 Jetta that I purchased...

I first discovered the 2006 Jetta that I purchased through the Nemer Volkswagen website. It was by far less expensive than any other comparable vehicle at any other dealership. I have owned my Jetta for over a year and a half now and I am very satisified with it. Service and friendliness have also been exceptional.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have had excellent experience scheduling and receiving...

I have had excellent experience scheduling and receiving both routine and incidental repair service. We have two VWs - one I drive and one my husband drives - and have found Nemer VW responsive to our service requests, fitting us in as soon as possible and providing friendly, competent service. On one occasion we stopped by unscheduled on our way out of town on a trip and they took care of a minor problem with our car right away. As a result of the good relationship we had getting service on our Golf, we bought our used Jetta at Nemer last year and had an excellent experience with the sales department as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I bought my Jetta TDI in 2003 and have brought it back...

I bought my Jetta TDI in 2003 and have brought it back for service because I have always receive exceptional treatment. Service has been reliable and competively priced and performed in a timely fashion. People are helpful and very friendly. I will continue to have my car seviced at Nemer for as long as I own it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Service staff is always friendly and prompt. I love...

The Service staff is always friendly and prompt. I love the convenience of being able to make a service appointment online! Buying the car was painless too. I dread buying a car on my own, but at Nemer, I was comfortable enough to make the purchase on my own without the support of my husband! That says a lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The Service staff is always friendly and prompt. I love...

The Service staff is always friendly and prompt. I love the convenience of being able to make a service appointment online! Buying the car was painless too. I dread buying a car on my own, but at Nemer, I was comfortable enough to make the purchase on my own without the support of my husband! That says a lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I'm disappointed that my fiance who referred me never...

I'm disappointed that my fiance who referred me never received compensation. He was the reason why I bought the $30,000 car and Neemer couldn't even come through with their referral bonus. It's just principle. Although I would not steer people away from Nemer, neither of us go out of our way to tell people to go there anymore. My fiance referred his cousin 1-2 years ago and did not receive a bonus then either. I do love the car, however it's just bad business & a little disappointing. I've mentioned it a few times & nothing was ever done about it. Another one of his cousins is currently researching VWs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Carrie, please give me a call at 518-260-7900 and I'll see if we can straighten this out. Thanks, Chris Comisky Nemer Motor Group

I have been satisified with the dealership from the time...

I have been satisified with the dealership from the time I purchased my Bug. The service has beenprompt and efficiect. When I have had problems and stopped in without an appointment, I was helped and if necessary,given a ride home. I would recommend the dwalership to any one. PS I appreciate getting a birthday card each year!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales staff was very helpful but sometimes a little...

The sales staff was very helpful but sometimes a little too pushy. Once we'd discussed the car options with them we decided it was not the right time for us to buy but they continued to push it rather than establish a relationship for future sales. I think they should have graciously taken our information and maintained contact with us for the future. We will probably purchase from them at some point but not now.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This place is great. My car was done within hours of...

This place is great. My car was done within hours of dropping it off. I must say i was rather impressed with the staff and how nice they all were. Would definately go here again to get my car fixed or when im looking to purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.