Reviews
Howard was quick, efficient, and got the job done.
Howard was quick, efficient, and got the job done. Love team service grapevine Honda awesome 😎
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Howard provided you with quick and efficient service, ensuring the job was done to your satisfaction. We appreciate your feedback and look forward to serving you again in the future!
The assigned service rep and the service team attitude is
The assigned service rep and the service team attitude is key to returning to grapevine.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review! We're delighted to learn about your excellent experience with our service team and representative. We look forward to seeing you back to Grapevine Honda for all your future automotive needs.
This is the second vehicle we purchased at Grapevine
This is the second vehicle we purchased at Grapevine Honda. The process couldn't have been any easier. They were so professional, and walked us through all the options. They were a delight to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know you had a great experience purchasing your second vehicle from us at Grapevine Honda! Our team is always here to make the process easy and enjoyable. Thank you for choosing us again, we appreciate it!
Efficient, knowledgeable and pleasant.
Efficient, knowledgeable and pleasant. Work was completed satisfactory and in a timely manner. Always a pleasure to have my vehicles serviced here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill, we're glad to know you had a positive experience with our service team at Grapevine Honda. We strive for efficiency and satisfaction! Thank you for trusting us with your vehicle's needs.
Great service and nice lobby with friendly staff.
Great service and nice lobby with friendly staff. They go above and beyond to service your needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frank, thank you for the fantastic 5-star review! We're delighted to hear you had a great experience at Grapevine Honda. Going above and beyond for our customers is what we strive for. We appreciate your support and can't wait to serve you again next time. Safe travels!
I bought a pre-owned vehicle from Grapevine Honda in
I bought a pre-owned vehicle from Grapevine Honda in January. When I took the car home I noticed an issue with the passenger seat. I called the sales associate and they offered to take a look at it in their service department to diagnose the issue. After discovering that it was broken, the GM reached out to me directly and offered to cover the cost of the repair. There is always risk in buying pre-owned with no warranty and I am very pleased with the way that they responded and helped me out. Big shout out to Mario Aguirre (the GM) for his commitment to serving his customers with excellence.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review of Grapevine Honda! We're delighted to hear that we could resolve the issue with your pre-owned vehicle to your satisfaction. Customer service is our top priority, and we're glad Mario Aguirre, our GM, could assist you in such a positive manner. We appreciate your trust in Grapevine Honda, and we look forward to serving you in the future. Safe travels!
Caden Morgan was not my sales associate. Not sure why it lists his name.
Fast and price was excellent.
Fast and price was excellent. Much cheaper than other dealers. Service folks very nice. Recommend this dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you found our pricing and service at Grapevine Honda excellent! Thanks for recommending us, we appreciate your support.
From the minute I walked in to the minute I walked out,
From the minute I walked in to the minute I walked out, the service manager, Cris Ortega, and my service advisor, Howard Russell, completely took care of me. In a world where customer service is lacking, this experience exceeded my expectations. Thank you so much. Cody in New car sales took great care walking me though the SUV's. I will be back to buy my new car from him!! Thanks for the great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words and look forward to assisting you again when it's time for a new car. We wish you the best!
Grapevine Honda did all requests I asked and they
Grapevine Honda did all requests I asked and they followed through with everything the said they would do. There wasn’t any hidden fees. They didn’t overcharge me for items they sold me. Excellent place to get your Honda serviced!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that you had a positive experience with us at Grapevine Honda! Our team always strives for transparency and excellent service. Thanks for trusting us with your Honda's needs!
Andrew provided great customer service.
Andrew provided great customer service. He truly took care of my car. He is an asset to Honda.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Isabel, for taking the time to share your experience! We're happy to hear that Andrew provided you with great customer service and took excellent care of your car. We appreciate your kind words and look forward to serving you again in the future!