Reviews
Great experience at MINI of Towson.
Great experience at MINI of Towson. Imogen was fantastic and really made the whole experience fun and easy. And we LOVE the new MINI!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jim, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
I love MINI of Towson!
I love MINI of Towson! All of the staff there are great, helpful and kind. They make you feel at home. I was recently in for service and the experience was quick and painless. Working with Allen is always a pleasure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brittany, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!
Great service!
I always take my car here for maintenance. They employees are very professional and always do a great job servicing my vehicle. I would highly recommend Mini of Towson to anyone looking for service on their Mini!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jessica, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of MINI of Towson and we hope to be of service again in the future.
Great service at Mini of Towson
I bought my Mini Cooper S in 2015 and have loved it. All my service in the past 8 years has been at Mini of Towson and they are great. Allen is an incredible customer service specialist, very communicative and helpful when I've had to leave the car for any work. He keeps you up to date on what is happening and does a great job explaining what needs to be done and what has actually been done. Great, great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Timothy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service at Mini of Towson
Mini of Towson has a super service center. The service manager, Allen Rolocut is particularly helpful and pleasant. He will automatically include any discounts that are available and will keep you informed of the progress on your service if you are waiting on the lounge area. The technician does an inspection of your vehicle and records a video that he sends to you. Super service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Patty, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Taking great care of my mini
Allen takes as much time as needed and informs me meticulously regarding diagnostics and solutions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Meredith, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service
I had a great experience with MINI of Towson, MD. The service manager, Allen, was most helpful and kind! He went above and beyond to make sure I had everything I needed while my car was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jennifer, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Robert Katz review of Mini of Towson
Alan does a great job. Very helpful. Work was done on time and in line with the estimated cost. Appears to be a very honest dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very professional team that worked quickly to fix the
Very professional team that worked quickly to fix the issues with my Mini. Because of a lot of unknown issues they discovered they worked to prioritize which issues I needed to get done for safety and which could be done later. Also appreciated the video showing me everything and helping me understand what was wrong.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Overall experience with the purchase of my 2024 Mini was
Overall experience with the purchase of my 2024 Mini was smooth and well orchestrated. The OUTSTANDING team member was Collin in the sales department. I don't think there was a question he couldn't answer (about the mini) and his enthusiasm for his work is to be admired. I certainly appreciated it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!