Reviews
Michael did a great job from start to finish and I am
Michael did a great job from start to finish and I am happy to be driving my new Mini
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Please let us know if there is anything else we can do for you; we are more than happy to help!
Friendly staff, and super professional service giving
Friendly staff, and super professional service giving high confidence on excellent jobs. Price are high, but this is the only place I know where can get peace of mind about results.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Justin is a great communicator and always makes me feel
Justin is a great communicator and always makes me feel at ease. He explained the issue, solution, and communicated throughout the service to ensure a peace of mind. 10/10 recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nahal, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
They were great!
They were great! I am appreciative of their knowledge and customer support. Not going anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Great working with them they were very professional and
Great working with them they were very professional and the experience was top tier. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us, Drew! Don't hesitate to call us if you ever need anything. Be safe on the road!
Everyone was very helpful, and things were really
Everyone was very helpful, and things were really pleasant. Thanks for everything, very happy service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
A very pleasant experience with Devora.
A very pleasant experience with Devora. Thank you for all your help. Thank you for a smooth car buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Aashish, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. If you ever need help, just give us a call. Happy motoring!
My sister and her husband, who live in Connecticut, drove
My sister and her husband, who live in Connecticut, drove to Maryland for the weekend (Jan 11th & 12th) to celebrate our mother’s 80th birthday. On their way back home on Sunday, they encountered issues with their Mini and arranged to drop it off at MINI of Towson, located at 720 Kenilworth Drive, Towson, MD 21204. They continued their journey home in a rental car. During the week, they worked with Justin at MINI of Towson and were highly impressed with the outstanding service he provided. By Thursday (Jan 16th) the Mini was ready for pickup. My wife and I offered to retrieve the car, but due to traffic, we realized we wouldn’t arrive until 15 minutes after the dealership's closing time. We called MINI of Towson and spoke with Justin, who assured us he would stay late to ensure we could collect the car. When we arrived, Justin greeted us with professionalism and warmth. His willingness to go above and beyond, combined with his friendly and professional demeanor, truly exemplifies exceptional customer service. The outstanding service Justin provided deserves special recognition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Christopher, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Hi Christopher, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Just move to Baltimore from California.
Just move to Baltimore from California. Had issues with my mini - would not start. Had it towed to Towson. The team (both reception and techs) were kind and helpful in a stressful situation. Wayne was empathic and helpful with his communications about the issue which was repaired and under warranty.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rebecca, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Very helpful and knowledgeable staff.
Very helpful and knowledgeable staff. Love my car . Mike was the best. We had a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Nancy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!