Reviews
I went in to the dealership because my check engine light
I went in to the dealership because my check engine light was on. I saw the new 2025 sitting in the lot and asked dealership about my options Jason and Mike couldn’t have been more professional and helpful to provide all my options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Clean, organized service office.
Clean, organized service office. The team was short staffed on mechanics so it took longer than expected, but the service mgr was very professional about it.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Brenda, thank you; we appreciate your feedback! Drive safe, and we'll see you on the road.
Went for regular service and they were very clear and
Went for regular service and they were very clear and upfront about all work. The video review from the mechanic was excellent. There were no surprises and it took just a few hours to complete all the service work - much faster than I expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
These guys are the best.
These guys are the best. Mike and the whole team are great to deal with .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Went in for 4 wheel alignment and alarm activation
Went in for 4 wheel alignment and alarm activation (software coding only) and am very satisfied with the level of service provided. Inspected wear items; however, no service was required during the visit, so again, liked that they didn’t try to recommend unnecessary service that was not needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Henderson, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.
Mini of Towson has always gone above and beyond in taking
Mini of Towson has always gone above and beyond in taking care of me and my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
They did a great job explaining what needed to be done .
They did a great job explaining what needed to be done . Fair price for the work done and the Service Manager did a phenomenal job over all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
The service experience was fast and our service advisor
The service experience was fast and our service advisor was pleasant and easy to work with. We did receive someone else's receipt via email which is concerning. When the car was returned to us our fuse board was hanging below the dashboard. We asked for it to be fixed and it was temporarily stuck in the dashboard just to fall again an hour later. Considering the prices that the dealership is charging, I would expect the quality of work to be at a higher standard.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for bringing this matter to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (667) 308-3846.
I was seen promptly.
I was seen promptly. Justin was friendly and curteous? He did everything he could to accommodate my circumstances. He went above and beyond to make sure I knew what was going on the entire time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I trust the advise I get from Alan and Justin.
I trust the advise I get from Alan and Justin. Apple, banana, carrot, depth charge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!