Reviews
MINI of Towson service center is the best!
It's always a pleasant experience taking my car for maintenance at MINI of Towson. Everyone is very friendly and the wifi is easy to use (I always wait in the lounge because I know they are fast). Allan is great at communicating when my vehicle is ready and answering any questions I might have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jennifer, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Oil change
I was in and out quickly for my routine oil change. Everyone was very pleasant. They always take good care of me and my Mini.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Katherine, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Mike Edwards was fantastic and was always in touch with
Mike Edwards was fantastic and was always in touch with me about the status of our Mini. He was willing and able to answer any questions for us. Overall great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!
The salesman was very helpful and professional.
The salesman was very helpful and professional. They provided a loaner car and completed all the work in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Fantastic service department lead by a fantastic service
Fantastic service department lead by a fantastic service manage Allen Rolocut. Really goes the extra mile to help his customers. Quick and efficient service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Dmoore, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I've been a customer at Mini Towson for more than a
I've been a customer at Mini Towson for more than a decade and they always do an outstanding job. Their service department is outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mini of Baltimore
Allen Rollocut is the BEST!! Super friendly and always accommodating for appointments.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Took time to go over car, Mike Edwards did a great job.
Took time to go over car, Mike Edwards did a great job. Imogen got us going with test drive of our new mini, another great job. Thanks guys
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Wayne, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Allen does a super great job checking you in, keeping you
Allen does a super great job checking you in, keeping you informed and moving you out when the work is completed. everyone and everything was pleasant and smooth. Comfortable waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thanks for your praise and kind comments about Allen. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Allen Rolocut and his service team have been my 2005 Mini
Allen Rolocut and his service team have been my 2005 Mini for many years. He always takes the time to explain my service options, schedule service in a timely manner and is very polite and helpful. Thank you to Allen for helping me keep my Mini in great working condition.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!