Reviews
I had an unexpected repair and it was handled
I had an unexpected repair and it was handled professionally and thoroughly explained. I was very satisfied with the work that was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We're so happy we were able to help you out! Drive safe, and we'll see you on the road.
Kudos to you Allan Rollcut. He was patient, professional and he was easy to work with. He indicated the repairs that was immediate and repairs I could delay. Thanks so much.
Wayne has been very helpful in processing our Mini
Wayne has been very helpful in processing our Mini countryman's repair and obtaining our full coverage from our car insurance. We could not be happier.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us, Lynn! Drive safe, and we'll see you on the road.
I had a no- stress no-hassle, no- pressure purchase
I had a no- stress no-hassle, no- pressure purchase experience with Imogen Wright (Motoring Advisor) and Tyler Lanham (Client Advisor) when I purchased my new Mini Cooper Convertible. Everyone I met was welcoming, engaged, and answered all questions I had. I was able to build my add on services and coverage 100% stress free. All options and additional coverage protections were provided and explained. Best car buying experience I've had, and will return to this MINI/BMW dealer for my next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! We look forward to your next visit! Take care!
Best Service Always
Allen Rolacut, my service guy, always ensures my repairs are on point! I sincerely appreciate the loaner MINI! I trust the workmanship!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Debora, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
MINI Towson :)
My experience at MINI in Towson having my car serviced and some maintenance work done was impeccable. Allen Rolocut always provides thorough information, he is kind and clear and helpful. I've been going to Allen for years and he is always the best. I feel cared for and like a part of the MINI Coop family.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Heather, thank you so much for your positive comments about MINI of Towson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Moses Walker
Expert service provided by Allen Rolocut. He worked with my Insurance company to get my needed repairs covered.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Moses, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. If you ever need help, just give us a call. Happy motoring!
I had a fantastic experience with Imogen, the sales and
I had a fantastic experience with Imogen, the sales and finance managers at MINI of Towson. This is my third MINI and my best experience yet buying and trading in a car. Very responsive, held the car when I couldn’t make it up when I wanted, and overall just very friendly and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Allen Rolocut and the team at Mini of Towson have
Allen Rolocut and the team at Mini of Towson have performed service on my Mini for years and I am always pleased with the interactions about the service and the service itself!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Charlie, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Towson! Don't hesitate to call us if you ever need anything. Be safe on the road!
Allen was, and always is, a pleasure to work with on my
Allen was, and always is, a pleasure to work with on my MINI Countryman’s service. He does an excellent job of explaining all of my car’s service needs and is always friendly, courteous, and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mark, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. If you ever need help, just give us a call. Happy motoring!
Outstanding friendly service in terms of cost quantity
Outstanding friendly service in terms of cost quantity and timeliness. Thank you all so much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!