Reviews
Jeanne
Alan was great. He explained everything. I will be back again and again. People say dealerships are expensive. That might be true. I rather take it to the dealer which I will start doing for now on. I know my mini will be in good hands.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeanne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service at Mini of Towson
Service experience was very good. Alan in the service department communicated the issues well. I will continue to bring my Mini here for all my serviceing needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Love my Mini of Baltimore dealership!
Love my Mini of Baltimore dealership! The service department sends videos of the work they’re doing, and talks about what looks good, and what needs to be done. Thank you Wayne for the great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Pam, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Please don't hesitate to reach out if there's anything additional we can do for you.
Wayne was great at service desk with his assistant and
Wayne was great at service desk with his assistant and service to get my Mini done on timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Please don't hesitate to reach out if there's anything additional we can do for you.
Mini repair
Wayne is very helpful and cares about offering good service. The woman at the desk was also very friendly and helpful. they provided service in a timely manner and kept me posted on the progress. They also tried to make my time without a vehicle as pleasant as possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Anthony, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Dealership is very accommodating and everybody’s very
Dealership is very accommodating and everybody’s very courteous. The waiting area is inviting and pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Questions answered and very helpful to understand our
Questions answered and very helpful to understand our Mini Cooper. Staff is always courteous. Professional and timely service too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thankyou for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Always friendly and helpful.
Always friendly and helpful. I have bought cars here and have most of my service work done here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mini of Towson
Always friendly and helpful. I have bought cars here and have most of my service work done here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Chris, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Alan, the representative for the routine service of my
Alan, the representative for the routine service of my Clubman was friendly and efficient. He kept me informed on the status of the service of my car during the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mitch, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!