Reviews
Excellent Service
Every visit to Mini of Towson has been exceptional. The purchase of my vehicle was smooth and relaxed. The service advisors have been attentive and easy to work with. I highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nathan, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
MINI of Towson/Baltimore County Reigns Supreme
Allen Rolocut is a shining example of A++++ customer service. He?s been my service advisor for thirteen years and he?s always been the absolute best. I will always go to MOT/BC for all of my MINI needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi William, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Excellent service.
Excellent service. Fast response time. Friendly, genuine and competent team members. Accommodating and good follow up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, We are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.
The entire staff at Mini Towson go out of their way to
The entire staff at Mini Towson go out of their way to bake your visit as easy as possible. Allen and William are both awesome in explaining and keeping you informed about your vehicle and the time that things will take.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
This dealership is wonderful.
This dealership is wonderful. The staff is helpful and very nice. They explain things where you understand them and I have never had an issue there. Always look forward to my yearly service on my mini because it’s always fast and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you for the review!
Great service!
I was very happy with the repair process of my car. The service rep Allen was very professional and helpful. The process was smooth and I'm happy with the repairs done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Alan did a great job helping me.
Alan did a great job helping me. Just wish I had rotated my tires this time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!
Alan made my visit very smooth.
Alan made my visit very smooth. He is so polite and we will return again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Reputable friendly and helpful
Always had good service experiences here. Latest appointment was handled by Wayne Luberecki and he was very helpful and extremely patient and responsive Tommy MANY text questions. It isn?t cheap but they do good work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Great Service
I look forward to coming in for service because Allen makes the process easy. I typically want to have several issues fixed and Allen always remembers all of them and has them addressed very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!