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MINI of Towson

(1,557 reviews)
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 state dealer award
View 13 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
New (877) 839-5966 (877) 839-5966
Used (877) 739-9063 (877) 739-9063
Service (877) 739-9618 (877) 739-9618

Reviews

(1,557 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Towson from DealerRater.

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I recently purchased a used Mini Countryman for my...

I recently purchased a used Mini Countryman for my teenage daughter and took it to Mini of Baltimore for a post purchase inspection. Yoni Baron was my advisor. Yoni provided us with excellent customer service and exceeded our expectations. I contacted him with questions and he addressed them all. Even though he had been moved to BMW after my service repair was scheduled, he still handled my service as promised. Yoni is a true professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Nana, Thank you for sharing your feedback about Yoni. We're so glad Yoni consistently made your service experiences so enjoyable. Thank you for the kind words - we will share them with him!

MINI of Baltimore County and Yoni Baron ALWAYS provide...

MINI of Baltimore County and Yoni Baron ALWAYS provide the best service and always exceed expectations. They certainly live up to the "Priority One" moto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback, Scott! We're glad you have always been pleased with the high level of service that Yoni provides!

Yoni Baron is my service agent and I’m only saddened that...

Yoni Baron is my service agent and I’m only saddened that he moved to BMW (across the street!) I love having him take good care of us! His personality and manners exceeds my expectations. Thanks Yoni for the service you have provided my husband and I through the years. Marissa Mercready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Marissa. We will miss him over at MINI too! We will certainly pass along your kind words to Yoni!

Mini of Baltimore has an incredible atmosphere. Everyone...

Mini of Baltimore has an incredible atmosphere. Everyone is super helpful as soon as you walk in. Very professional, very clean, Your needs are met at the door. As for Yoni, if you have never been helped by him I recommend you do. A true asset to the company. Your vehicle needs and service is his top priority..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! Our goal is to always exceed your expectations - we're glad we did our job right! Thank you for choosing MINI of Baltimore for your service needs!

Another great service experience for our Mini! Yoni is...

Another great service experience for our Mini! Yoni is always courteous and knows how to get the work done on time and the right price. We appreciate the personal service Yoni delivers is that he knows our cars in and out. Always communicates clearly the issue and the solution. Thanks Joni!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We truly enjoyed reading your review! We are here to ensure your experience with us is always phenomenal. Thank you for the kind words about Yoni!

Allen Rolocut provided great customerservice. He...

Allen Rolocut provided great customer service. He diligently scheduled my vehicle’s service and provided a thorough assessment of any issues found. He also informed of updates in the status of the service, which allowed me to know exactly what was being done to my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Hector, Thank you for sharing your feedback. We're glad that Allen was so helpful throughout the service process.

Allen Rolocut is so nice and helpful has great customer...

Allen Rolocut is so nice and helpful has great customer service. Love the video of them inspecting the car. Keep up the excellent work. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Lynn! We appreciate your review. We like to keep our clients fully "in the know" about the ins and outs of their MINIs. We're glad you enjoyed the inspection video! Thank you for your feedback!

Excellent service, definitely enjoyed. Would like to...

Excellent service, definitely enjoyed. Would like to thank Allen Rolocut for his great service, smiles and patience, a great experience to share with my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your feedback about Allen. Our goal is to ensure that you have the best experience servicing your MINI. Thank you for choosing MINI of Baltimore!

Yoni is the best, the best, the best! Can't say enough...

Yoni is the best, the best, the best! Can't say enough about the excellence in professionalism he always offers. I will always take my Countryman to Yoni.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback about Yoni! We're so lucky to have you in our MINI of Baltimore family. Happy motoring!

Jonathan (Yoni) has been very helpful for providing help...

Jonathan (Yoni) has been very helpful for providing help with service requests and any other clerification which is needed. As always, great service from dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words about Yoni. Thank you for posting your review and for choosing MINI of Baltimore for your service needs. Happy Motoring!