Skip to main content

Carlsbad Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (237 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great Experience

My husband and I purchased a Ford F-250 and we couldn't be more happy! We didn't expect to purchase a vehicle the same day we went out to look, but we couldn't pass up the rebates and interest rate. The staff members were welcoming and very easy to work with. Overall, we had a great experience with purchasing our new truck from Carlsbad Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Carlsbad Ford

It was a great car buying experience, I would gladly recommend this dealership to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service..great employees

Our check engine lite came on in our motor home (a E450 engine)just as we drove by. We turned in & we were diagnosed within minutes by Eno. We were allowed to stay on their lot overnight till it was fixed the next day (which it was early). Eno found a clogged fuel filter that he also repaired. The rest of our trip to Oregon was totally successful because of Carlsbad Ford, you & your wonderful employees did us a great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

mr edmund

everything was great, everyone helpful the service was great, we purchased 2 vehicles withing 6 months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service Clean facilitys...

Great service my only regret was the amount of time it took to be serviced...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Prompt Service

This is the 3rd time I have been asked to review the same visit, both from Ford and the dealership. I had the right side mirror replaced on my 2014 Ford F150 which was damaged at a car wash. The ordered part arrived the next day after ordering and was installed within 25-30 minutes. I was very satisfied with the prompt service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Happy customer

I had a wonderful experience at the dealership!! Very fast. Great service all around !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Ford Town Review

2015 Ford Focus. The staff at Ford Town was beyond helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

All around great dealership

We have now purchased two new vehicles from Carlsbad Ford and they have been great both during and after the sale. We shopped with large dealers within a 500 mile radius of us and found the best deal and people right here at home. We will continue shopping at Carlsbad Ford from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great services & results

Great services and very welcoming! I will return to buy another vehicle for my husband!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No