Reviews
Write a reviewMr. Alvaro A. Carnero Jr
It was really awesome, the staff is very helpful. They got my vehicle in a timely manner, and called when completed, explained in detail what was done during service visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
MY FIRST CAR!!
I got exactly what I asked for...GREAT DEAL, LOW MILES, VERY CLEAN!!!! I am very happy with my Escape, and it was a very good experience all around. The sales men were very helpful and seemed to help each other when needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick and excellent service
Staff was very helpful, the service was excellent and quick
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cary L. Spohn
Service was done well. Staff are doing a good job and very helpful.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Very fast and friendly service. Like the way I could schedule an appointment on line. Very convenient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vehicle in for maintenance!
I made an appointment for normal maintenance ( oil change )! The service dept. got my vehicle in and out as promised. The service department was friendly and efficient! Thank You!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great
Very helpful, friendly, and ready to make a deal. Highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. Rodriguez
Salesmen did an excellent job of explaining all the features of the F250 truck I bought. there was no pressure to by the vehicle and salesmen showed us all the trucks we wanted to see. the total vehicle buying experience was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
On a weekday afternoon, just after lunch, decided to drop by Carlsbad Ford and get my oil changed. Imagine my surprise, NO WAITING. They got me right in and out in less than 30 minutes. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Bought a 250 diesel, love it. Sales guy was great. No pressure to buy but had lots of good answers to my questions. Really like the time that the saleman spent with me going over all the options that the truck has.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase