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Carlsbad Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (237 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mr. Alvaro A. Carnero Jr

It was really awesome, the staff is very helpful. They got my vehicle in a timely manner, and called when completed, explained in detail what was done during service visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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MY FIRST CAR!!

I got exactly what I asked for...GREAT DEAL, LOW MILES, VERY CLEAN!!!! I am very happy with my Escape, and it was a very good experience all around. The sales men were very helpful and seemed to help each other when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick and excellent service

Staff was very helpful, the service was excellent and quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Cary L. Spohn

Service was done well. Staff are doing a good job and very helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

Very fast and friendly service. Like the way I could schedule an appointment on line. Very convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Vehicle in for maintenance!

I made an appointment for normal maintenance ( oil change )! The service dept. got my vehicle in and out as promised. The service department was friendly and efficient! Thank You!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great

Very helpful, friendly, and ready to make a deal. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mr. Rodriguez

Salesmen did an excellent job of explaining all the features of the F250 truck I bought. there was no pressure to by the vehicle and salesmen showed us all the trucks we wanted to see. the total vehicle buying experience was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

On a weekday afternoon, just after lunch, decided to drop by Carlsbad Ford and get my oil changed. Imagine my surprise, NO WAITING. They got me right in and out in less than 30 minutes. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Bought a 250 diesel, love it. Sales guy was great. No pressure to buy but had lots of good answers to my questions. Really like the time that the saleman spent with me going over all the options that the truck has.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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