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Joe Machens Ford

(1,131 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 710-3134 (888) 710-3134
Used (888) 337-5756 (888) 337-5756
Service (877) 611-9948 (877) 611-9948

Reviews

(1,131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Ford from DealerRater.

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I feel 6 hours was too long to drive two cars then pay

I feel 6 hours was too long to drive two cars then pay cash for one, but a good experience over all. The service dept. didn't do what they were supposed to though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Top notch customer service purchasing a new vehicle.

Top notch customer service purchasing a new vehicle. I was in/out in less than 2 hours. . I highly recommend shopping here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Brandon Jones was awesome.

Brandon Jones was awesome. He made the car buying experience pleasant and not stressful at all! Thanks for making my car dreams come true Brandon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had an amazing car buying experience.

Had an amazing car buying experience. Was very fair on our trade in. We walked away knowing we would definitely be back for our next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Carson was such an amazing help in getting me in a

Carson was such an amazing help in getting me in a vehicle I wanted and what I could afford. I was in and out in less than an hour! I highly recommend and have been a loyal customer for 20 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly, respectful, helpful , provide transportation as

Friendly, respectful, helpful , provide transportation as needed while repairs and checks are being accomplished. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great expierence!

Great expierence! Cameron does all the hard work to make it such an smooth expirence!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We bought our newest truck from Jonathan Bott and the

We bought our newest truck from Jonathan Bott and the entire experience was fabulous! He took what we needed, researched it, found it and has us in and out in under 30 minutes once the choice was made. This is our 6th vehicle from Machens and if you can’t get Jonathan - find Ryan Longnecker - great people and a great dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Austin was very respectful and professional!

Austin was very respectful and professional! Did his due diligence in helping us find the right vehicle for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a good experience at Joe Machens.

Had a good experience at Joe Machens. Cameron the salesman was great to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.