Reviews
Cameron was great to work.
Cameron was great to work. Dealership in comparison to any others is about the same.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
This is my third car that I’ve bought from Mack.
This is my third car that I’ve bought from Mack. He takes care of all the details. I was in sales myself, and I know a professional when I see one. He comes in early and stays late.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very knowledgeable, prompt in getting us attention,
Very knowledgeable, prompt in getting us attention, seemed to be trying to give us a good deal,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is my 4th vehicle that I have bought from Joe
This is my 4th vehicle that I have bought from Joe Machens and I have loved working with Mark Weiner. I so love his attitude. I recommend him to everyone who buys a vehicle from Joe Machens Ford!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a 2023 Ford Escape hybrid.
I recently purchased a 2023 Ford Escape hybrid. The whole process went extremely well and the pricing is by far the best around. My salesmen Jimmy kept me informed and made sure I had what I needed to purchase the vehicle completely remotely. Then all I had to do was show up, review the vehicle and drive off. I will definitely be back to purchase my next Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jonathon, Brent, Shane, Mark, and Nathaniel, and Gail,
Jonathon, Brent, Shane, Mark, and Nathaniel, and Gail, Receptionist have been superb aid to us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for efficient buying experience. Brent Benn, sales Mgr. ensured my purchase of a 2024 Escape was pleasant and unstressful. Also great were Shane, sales supervisor and Nathaniel, salesman… High marks also for Mark Weiner, Finance Mgr. Thanks to all… G Allen
My wife and I purchased a new 2025 Ford Explorer from
My wife and I purchased a new 2025 Ford Explorer from Cameron Neal. He was very friendly and helpful. He made time to answer questions for us even when he wasn't at work. He broke down the deal so it was easily understood and worked with us on our trade in. Mike Butler is very friendly and showed us around when we were between financing and the Cameron. Bobby in financing helped us get what we needed for the new car without making us feel pressured. He also clarified some issues we had with financing at the Jeep dealership. I highly recommend this dealership and Cameron Neal at Joe Machens Ford if you want an honest and helpful salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian was the best salesman I could have asked for we did
Brian was the best salesman I could have asked for we did everything over the phone I came in and left with the car he had picked out for me. He made it so easy to buy a car with zero hassle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jerry was so helpful in answering all my questions!
Jerry was so helpful in answering all my questions! We had a wonderful experience buying our new car! Thanks!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another new SUV from Machen's Ford in Columbia.
Another new SUV from Machen's Ford in Columbia. They have worked with me on what I wanted with 3 vehicles. Staff is great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
